Disabled Access Guide for Refectory

Related link Central Block including Main Reception and Learning Centre.

The Refectory is located to the rear of the heartspace in the Central Block.

The venue is situated within the centre of the town.

This venue is situated in Chesterfield.

The venue is on a road with a steep gradient.

The nearest mainline Railway Station is Chesterfield.

There is not a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is free for all users.

The car park is at the front of the venue.

The car park type is open air/surface.

Parking spaces for Blue Badge holders do need to be booked in advance.

There are 2 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 4m x 4.7m (13ft 1in x 15ft 5in).

The nearest designated bay is 16m (17yd) from the main entrance.

The furthest designated bay is 18m (20yd) from the main entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are slopes/ramps.

The car park surface is tarmac.

There is a dropped kerb/non stepped access from the car park to the venue.

The dropped kerb does not have tactile paving.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

The designated bays are located to the left of the main entrance as you face it.

There are standard bays available here, and to the right of the entrance.

Staff and student car parks are available.

This information is for the entrance located at the front of the building, off Infirmary Road.

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 180cm (5ft 10in) wide.

There is a second set of doors.

The doors open automatically.

The doors are double width.

The door opening is 180cm (5ft 10in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There are steps to access this area/service.

The steps are located at the rear of the Entrance Foyer.

There are 11 steps to the area/service.

The lighting levels at the steps are medium.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

There is a standard and/or platform lift to access this area/service.

The steps lead up to the Heartspace.

There is a lift for public use.

The lift is located at the rear of the Entrance Foyer.

The lift is a standard lift.

The floors which are accessible by this lift are G-Heartspace-Mezzanine.

The lift is 16m (17yd) from the main entrance.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 1m x 1.4m (3ft 3in x 4ft 7in).

The clear door width is 90cm.

There are separate entry and exit doors in the lift.

There is a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does not have an audible announcer.

The controls for the lift are within reach for a wheelchair user.

The lighting level in the lift is bright.

The lift does have Braille markings.

The lift does have tactile markings.

There is a ramp or slope to access this area/service.

The ramp or slope is located in the far right hand corner of the Heartspace.

The ramp or slope is moderate.

The ramp or slope is permanent.

The width of the ramp or slope is 136cm (4ft 5in).

There are steps to access this area/service.

The steps are located at the rear of the Heartspace.

There are 4 steps to the area/service.

The lighting levels at the steps are medium.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

The ramp overcomes the steps mentioned, and has handrails both sides.

There is level access to the service.

This venue does not play background music.

The lighting levels are medium.

Motorised scooters are allowed in public parts of the venue.

Customers cannot charge scooters or wheelchairs at the venue.

The serving area of the Refectory is accessed by a gate, 106 cm wide, which opens inwards (shown in photograph 1).

There is a raised seating area on the far side of the refectory, accessed via a moderate ramp (shown in photograph 2) or 2 medium, marked steps.

The following information is for the refectory.

Full table service is not available.

Food or drinks are ordered from the service counter.

Food or drinks can be brought to the table.

Some tables are permanently fixed.

No chairs are permanently fixed.

No chairs have armrests.

The nearest table is 24m (26yd) from the Entrance Foyer lift.

The distance between the floor and the lowest dining table is 72cm (2ft 4in).

The distance between the floor and the highest dining table is 101cm (3ft 3in).

There is ample room for a wheelchair user to manoeuvre.

Menus are available on the wall only.

Menus are not available in Braille.

Menus are not available in large print.

Picture menus are not available.

Menus are clearly written.

Menus are presented in contrasting colours.

The type of food served here is hot and cold meals and snacks.

There is an accessible toilet available to the side of the Heartspace.

Please see the guide for the Central Block for more details.

There are standard toilets available to the side of the Heartspace.

Please see the guide for the Central Block for more details.

Staff do receive disability awareness / equality training.

Documents are not available in Braille.

Documents are not available in large print.

A member of staff trained in BSL skills is not generally on duty.

This service can be requested.

Staff are Text Relay aware.