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Disabled Access Guide for Red House Museum & Gardens
Quay Road
Christchurch
Dorset
BH23 1BU
Tel: 0845 603 5635
Web: http://www.hants.gov.uk/redhouse
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Opening Times
| Day | Opening Times |
|---|---|
| Monday | Closed |
| Tuesday | 10:00 - 17:00 |
| Wednesday | 10:00 - 17:00 |
| Thursday | 10:00 - 17:00 |
| Friday | 10:00 - 17:00 |
| Saturday | 10:00 - 16:00 |
| Sunday | Closed |
Location
The venue is situated within the centre of the town.
This venue is situated in Christchurch.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Christchurch.
There is not a bus stop within 150m (164yds) of the venue.
Parking
This venue does not have its own car park.
There is a car park for public use within 200m (approx).
The name of the car park is The Priory Car Park.
The car park is located off Quay Road to the side of the venue.
On street marked Blue Badge bays are not available.
Clearly signed and/or standard on street marked bays are available.
Standard marked parking bays are located on Quay Road in front of the venue.
There is not a designated drop off point.
The on street parking bays have no fixed dimensions.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the venue.
There is not level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 129cm (4ft 2in) wide.
The doors are push pad operated.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
Reception
The reception desk is 2m (6ft 6in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk does not have a lowered section.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
Inside Access
There is not level access to the service.
The lighting levels are varied.
Motorised scooters are allowed in public parts of the venue.
The door leading into the museum is 74cm wide.
Other Floors
The floors which are accessible by stairs are G-1.
There are 15 steps between floors.
The lighting level is low.
The steps are clearly marked.
The steps are deep.
The steps do not have handrails.
There is not a landing.
The services on the floors which are not accessible are Archaeology Galleries.
Museum
Exhibits can not be audio described.
Tactile signage for exhibits is not available.
Braille signage for exhibits is not available.
Touch tours are not available.
Video tours are not available.
There is not a hearing assistance system.
There is not a wheelchair to borrow.
Entry to the museum is free.
Level Change (Access to the Museum)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading up to the museum exhibits.
The ramp or slope is moderate.
The ramp or slope is permanent.
The width of the ramp or slope is 90cm (2ft 11in).
Level Change (Fashioning Changes Exhibit)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading up to the exhibit.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is not a level landing at the top of the ramp.
The width of the ramp or slope is 80cm (2ft 7in).
Level Change (Gardens)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading up to the garden.
The ramp or slope is moderate.
The ramp or slope is permanent.
The width of the ramp or slope is 78cm (2ft 6in).
Some of the garden has a cobbled surface which is uneven.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The accessible toilet is 20m (22yd) from the main entrance.
The accessible toilet is located in the outbuilding in the garden.
There is not level access to the accessible toilet.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is not required for the accessible toilet.
The door opens outwards.
The door is locked by a locking handle.
The width of the accessible toilet door is 84cm (2ft 9in).
The door is heavy.
The dimensions of the accessible toilet are 180cm x 188cm (5ft 10in x 6ft 2in).
Floor manoeuvring space is clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 110cm (3ft 7in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is tied up and out of reach (higher than 10cm (4in) from floor).
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is within 120cm (3ft 11in) from floor level.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is a shelf within the accessible toilet.
The shelf is not higher than 100cm (3ft 3in).
There are mirrors in the accessible toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 49cm (1ft 7in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is not placed higher than 100cm.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are medium.
Level Change (Toilets)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading up to the toilets.
The ramp or slope is moderate.
The ramp or slope is permanent.
The width of the ramp or slope is 88cm (2ft 10in).
There are steps to access this area/service.
The steps are located leading up to the toilets.
There are 1 steps to the area/service.
The steps are not clearly marked.
The steps are shallow.
The steps do not have handrails.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located in the outbuilding in the garden.
The female and male toilets are 20m (22yd) from the main entrance.
Inside the venue, there is not level access to the female and male toilet.
Lighting levels are medium.
Baby Change Facilities
Baby change facilities are not located within the venue.
Additional Information
Staff do receive disability awareness / equality training.
Documents are not available in Braille.
Documents can be requested in large print.
A member of staff trained in BSL skills is not generally on duty.
Staff are not Text Relay aware.
