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Disabled Access Guide for Rayleigh Register Office
2 Hockley Road
Rayleigh
Essex
SS6 8EB
Tel: 01268 776362
Email: rayleigh.ro@essex.gov.uk
Web: http://www.essex.gov.uk
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Opening Times
| Day | Opening Times |
|---|---|
| Monday | 09:30 - 12:00 |
| Tuesday | 09:30 - 12:00 |
| Wednesday | 09:30 - 12:00 |
| Thursday | 09:30 - 12:00 |
| Friday | 09:30 - 12:00 |
| Saturday | Closed |
| Sunday | Closed |
The opening times are by appointment only.
Location
The venue is situated within the centre of the town.
This venue is situated in Rayleigh.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Rayleigh.
There is not a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is free for all users.
The car park is at the front of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 2 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 2.2m x 5.4m (7ft 2in x 17ft 8in).
The nearest designated bay is 4m (13ft 1in) from the main entrance.
The furthest designated bay is 8m (26ft 2in) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is tarmac.
There is not a dropped kerb/non stepped access from the car park to the venue.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
On street marked Blue Badge bays are available.
The dimensions of the on street marked Blue Badge parking bays are 4.5m x 4.6m (14ft 9in x 15ft 1in).
On street Blue Badge parking is located in the Market Place Car Park.
Outside Access (Main Entrance)
This information is for the entrance located on Hockley Road.
There is not level access to the service.
The bell is in a suitable position to allow wheelchair users to gain access.
The main doors open automatically.
The doors are double width.
The door opening is 83cm (2ft 8in) wide.
There is a second set of doors.
The doors open towards you (pull).
The doors are single width.
The doors are heavy.
The door opening is 84cm (2ft 9in) wide.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
Reception
The reception desk is 6m (19ft 8in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is high.
The desk has a lowered section.
Lighting levels are medium.
There is not a hearing assistance system.
Inside Access
There is level access to the service.
There is not a hearing assistance system.
The lighting levels are medium.
Motorised scooters are allowed in public parts of the venue.
Customers can charge scooters or wheelchairs at the venue.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The accessible toilet is 14m (15yd) from the main entrance.
The accessible toilet is located to the right as you face the reception desk.
There is level access to the accessible toilet.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is not required for the accessible toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the accessible toilet door is 88cm (2ft 10in).
The door is heavy.
The dimensions of the accessible toilet are 190cm x 240cm (6ft 2in x 7ft 10in).
Floor manoeuvring space is clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 168cm (5ft 6in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is a functional emergency alarm available.
It is not a push button style of alarm.
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the accessible toilet.
There are mirrors in the accessible toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 48cm (1ft 6in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is not placed higher than 100cm.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is poor.
The contrast between the external door and wall is poor.
The contrast between the grab rails and wall is poor.
The contrast between the drop down rails and wall is poor.
The contrast between the walls and floor is good.
Lighting levels are medium.
The baby change facilities are located in the adapted toilet.
The height of the baby change table once extended is 94cm (3ft 1in).
Inside the venue, there is level access to the baby change facility.
The photograph shows the standard male toilet.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located at the rear of the venue.
The female toilets are 13m (14yd) from the main entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are medium.
Access to Standard Male Toilets
The male toilets are located at the rear of the venue.
The male toilets are 10m (11yd) from the main entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are medium.
The photograph shows the standard male toilet.
Additional Information
Documents can be requested in Braille.
Documents are available in large print.
A member of staff trained in BSL skills is not generally on duty.
This service cannot be requested.
Staff are Text Relay aware.
Children are welcomed at the venue.
