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Disabled Access Guide for Radiology
Ashford Hospital
London Road
Ashford
Middlesex
TW15 3AA
Tel: 01784 884473
Fax: 01784 884041
Web: http://www.ashfordstpeters.nhs.uk
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Introduction
Services/facilities within the building include X-ray and Ultrasound rooms, a CT scanner and an MRI scanner.
The Radiology Department is located on the ground floor of the Clinical Block.
There is a hopper shuttle bus which runs between Ashford and St Peter's hospital sites Monday - Friday, and is freely available to all staff, patients and visitors.
Wheelchairs, baby buggies, pushchairs and walking frames cannot be accepted on the hopper bus due to limited capacity and no secure storage available.
Location
The venue is situated outside the centre of the town.
This venue is situated in Ashford.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Ashford.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is not free for all users.
Parking is free for Blue Badge holders.
The car park is at the front of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 13 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.8m x 5m (12ft 5in x 16ft 4in).
The nearest designated bay is 16m (17yd) from the main entrance.
The furthest designated bay is 45m (49yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is tarmac.
There is a dropped kerb/non stepped access from the car park to the venue.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
The car park is pay and display.
Outside Access (Hospital - Main Entrance)
This information is for the entrance located at the front of the building.
There is not level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 186cm (6ft 1in) wide.
There is a second set of doors.
The doors open automatically.
The doors are double width.
The door opening is 186cm (6ft 1in) wide.
Level Change (Hospital - Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
Outside Access (Department Entrance)
This information is for the entrance located on the ground floor corridor.
There is level access to the service.
The main doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 156cm (5ft 1in) wide.
The doors are normally held permanently open whilst the department is open.
Reception
The desk is 4m (13ft 1in) from the ground floor entrance.
There is level access to reception from the entrance.
The reception desk is high.
The desk does not have a lowered section.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
| Day | Opening Times |
|---|---|
| Monday | 08:30 - 17:00 |
| Tuesday | 08:30 - 17:00 |
| Wednesday | 08:30 - 17:00 |
| Thursday | 08:30 - 17:00 |
| Friday | 08:30 - 17:00 |
| Saturday | Closed |
| Sunday | Closed |
Waiting Room / Area
There is a waiting room / area.
The waiting room / area is 2m (6ft 6in) from the ground ward.
There is level access into the waiting room / area.
There are not doors into the waiting room / area.
The type of flooring is tiles.
There is room for a wheelchair user to manoeuvre.
Some chairs are permanently fixed.
No tables are permanently fixed.
All chairs have armrests.
Announcements are in person.
Information in other languages and formats is available on request.
Lighting levels are bright.
The room does not have background music playing.
There is no television.
There is space for an assistance dog to rest.
There are no vending machines.
There is no children's play area.
The photographs show both the main waiting area and one of the additional waiting areas.
There are additional waiting areas located throughout the department which are similar.
Inside Access
There is level access once inside the venue.
There is not a hearing assistance system.
This venue does not play background music.
Motorised scooters are allowed in public parts of the venue.
Customers can charge scooters or wheelchairs at the venue.
The type of flooring in walkways and corridors is vinyl.
Consultation / Treatment Room (X-Ray Room)
There are 7 consultation / treatment rooms available.
The room surveyed was 3.
The consultation / treatment room is 22m (24yd) from the ground floor ward entrance.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 134cm (4ft 4in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is a bed/couch.
The bed/couch is adjustable.
There is not a chair.
A hoist is not available.
Lighting levels are adjustable.
The room does not have background music playing.
A flashing alarm is not available.
A vibrating alarm is not available.
The photograph on the left shows one of the x-ray rooms.
The photograph on the right shows one of the ultrasound rooms.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is Braille signage on or near the toilet door.
There is tactile signage on or near the toilet door.
There is pictorial signage on or near the toilet door.
The adapted toilet is 27m (29yd) from the ground floor entrance.
The adapted toilet is located at the rear of the department.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens inwards and outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 84cm (2ft 9in).
The door is light.
The dimensions of the adapted toilet are 250cm x 195cm (8ft 2in x 6ft 4in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 150cm (4ft 11in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is a functional emergency alarm available.
It is not a push button style of alarm.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 47cm (1ft 6in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is not placed higher than 100cm.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is placed higher than 100cm.
The toilet roll holder is 105cm (3ft 5in) high.
There is a sink.
The sink cannot be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are bright.
Standard Changing Room (Changing Cubicles)
There are standard changing rooms available.
The standard changing rooms are located on the right as you enter.
The standard changing room is 6m (19ft 8in) from the ground floor entrance.
The standard changing room is 2m (6ft 6in) from the reception desk.
There is level access to the standard changing rooms.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located on the right as you enter.
The female and male toilets are 8m (26ft 2in) from the ground floor entrance.
Inside the venue, there is level access to the female and male toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are not located within the venue.
There are additional standard made and female toilets located at the rear of the Radiology Department.
Additional Information
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are Text Relay aware.
Children are welcomed at the venue.
