Disabled Access Guide for Queensway Dental Care

The venue is situated within the centre of the city.

This venue is situated in London.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Queensway.

There is not a bus stop within 150m (164yds) of the venue.

The nearest underground station is Bayswater.

This venue does not have its own car park.

There is a car park for public use within 200m (approx).

The name of the car park is Queensway.

The car park is located in Queensway.

On street marked Blue Badge bays are available.

The dimensions of the on street marked Blue Badge parking bays are 2.05m x 6m (6ft 8in x 19ft 8in).

On street Blue Badge parking is located in Queensway.

Clearly signed and/or standard on street marked bays are available.

The dimensions of the standard marked parking bays are 2.05m x 6m (6ft 8in x 19ft 8in).

Standard marked parking bays are located in Queensway.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 73cm (2ft 4in) wide.

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 1 steps to the area/service.

The steps are not clearly marked.

The steps are medium.

The steps do not have handrails.

There is not level access once inside the venue.

There is not a hearing assistance system.

This venue does play background music.

Music is played in some parts of the venue.

The lighting levels are medium.

The type of flooring in walkways and corridors is carpet.

The desk is 11m (12yd) from the main entrance.

There is not level access to reception from the entrance.

The reception desk is medium height.

The desk does not have a lowered section.

Lighting levels are medium.

There is not a hearing assistance system.

There is not a touchscreen.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

There is a waiting room / area.

The waiting room / area is 1m (3ft 3in) from the reception.

There is not level access into the waiting room / area.

There are not doors into the waiting room / area.

The type of flooring is carpet.

No chairs are permanently fixed.

Announcements are in person.

Lighting levels are medium.

The room does not have background music playing.

There is no television.

There is space for an assistance dog to rest.

There are vending machines.

The vending machines controls are within 120cm from floor level.

There is no children's play area.

There are 4 consultation / treatment rooms available.

The room surveyed was No. 1.

The consultation / treatment room is 2m (6ft 6in) from the reception.

There is not level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 70cm (2ft 3in) wide.

The type of flooring is vinyl.

There is a chair.

The chair is adjustable.

All chairs have armrests.

No chairs are permanently fixed.

A hoist is not available.

Lighting levels are medium.

The room does have background music playing.

A flashing alarm is not available.

A vibrating alarm is not available.

The floors which are accessible by stairs are G-1-2.

There are 15+ steps between floors.

The steps are not clearly marked.

The steps are deep.

The steps do have handrails.

The steps have a handrail on the right side going up.

There is a landing.

The services on the floors which are not accessible are the treatment rooms and toilet.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Unisex Toilets

The unisex toilet is located on the 2nd floor.

The unisex toilets are 14m (15yd) from the main entrance.

Inside the venue, there is not level access to the unisex toilet.

Lighting levels are medium.

Baby Change Facilities

Baby change facilities are not located within the venue.

Staff do not receive disability awareness training.

Documents are not available in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service cannot be requested.

Staff are not Text Relay aware.

Children are welcomed at the venue.