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Disabled Access Guide for Purley Station
Station Approach
Whytecliffe Road
Purley
CR8 2AP
Tel: 08451 272920
Fax: 08451 272930
Textphone: 08451 272940
Email: comments@southernrailway.com
Web: http://www.southernrailway.com
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Opening Times (Ticket Office)
| Day | Opening Times |
|---|---|
| Monday | 05:55 - 20:05 |
| Tuesday | 05:55 - 20:05 |
| Wednesday | 05:55 - 20:05 |
| Thursday | 05:55 - 20:05 |
| Friday | 05:55 - 20:05 |
| Saturday | 05:55 - 20:25 |
| Sunday | 08:10 - 16:45 |
Location
The venue is situated within the centre of the town.
This venue is situated in Purley.
The venue is on a road with a steep gradient.
There is a bus stop within 150m (164yds) of the venue.
Parking (Car Park - Approach Road Entrance)
This venue does have its own car park.
Parking is not free for all users.
Parking is free for Blue Badge holders.
The car park is at the back of the venue.
The car park type is open air/surface.
There are 2 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 2.8m x 4m (9ft 2in x 13ft 1in).
The nearest designated bay is 2m (6ft 6in) from the Approach Road entrance.
The furthest designated bay is 6m (19ft 8in) from the Approach Road entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is tarmac.
The car park does not have a height restriction barrier.
The designated parking is situated outside the Approach Road entrance.
Parking (Car Park Station Approach Entrance)
This venue does have its own car park.
Parking is not free for all users.
Parking is free for Blue Badge holders.
The car park is at the front of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 2 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.4m x 4.6m (11ft 1in x 15ft 1in).
The nearest designated bay is 10m (11yd) from the Station Approach entrance.
The furthest designated bay is 13m (14yd) from the Station Approach entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is tarmac.
There is a dropped kerb/non stepped access from the car park to the venue.
The dropped kerb does not have tactile paving.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
Outside Access (Station Approach Entrance)
This entrance gives access to platforms 1-5.
This information is for the entrance located on Station Approach .
There is level access to the service.
The main doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 140cm (4ft 7in) wide.
This entrance gives access to the ticket office.
Outside Access (Approach Road Entrance)
This entrance gives access to platforms 6.
This information is for the entrance located Approach Road.
There is level access to the service.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 75cm (2ft 5in) wide.
Reception (Ticket Office)
The reception desk is 2m (6ft 6in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is low.
Lighting levels are medium.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
Inside Access
There is not level access to the service.
The lighting levels are medium.
Level Change (Inside Access)
There is a ramp or slope to access this area/service.
The ramp or slope is located from the ticket office to the subway.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
There are steps to access this area/service.
The steps are located from the subway to the platforms.
There are 15+ steps to the area/service.
The lighting levels at the steps are medium.
The steps are clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on both sides.
There is a standard and/or platform lift to access this area/service.
Lift
There is a lift for public use.
The lift is located in the subway.
The lift is a standard lift.
The floors which are accessible by this lift are subway - platforms.
The lift is 16m (17yd) from the Station Approach Entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.38m x 1.5m (4ft 6in x 4ft 11in).
The clear door width is 110cm.
There are not separate entry and exit doors in the lift.
There is not a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is bright.
The lift does have Braille markings.
The lift does have tactile markings.
The details given are for the lift to platform 1.
There are similar lifts to platforms 2/3 platforms 4/5 and platform 6.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The accessible toilet is 30m (33yd) from the lift.
The accessible toilet is located on platforms 2/3.
There is level access to the accessible toilet.
This is by lift.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is not required for the accessible toilet.
The door opens outwards.
The door is locked by a locking handle.
The width of the accessible toilet door is 88cm (2ft 10in).
The door is heavy.
The dimensions of the accessible toilet are 159cm x 228cm (5ft 2in x 7ft 5in).
Floor manoeuvring space is clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 80cm (2ft 7in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are not available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the accessible toilet.
There are not mirrors in the accessible toilet.
The height of the toilet seat above floor level is 48cm (1ft 6in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are medium.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located on platforms 2/3.
The female toilets are 30m (33yd) from the the lift.
Inside the venue, there is level access to the female toilet.
This is by lift.
Lighting levels are bright.
Access to Standard Male Toilets
The male toilets are located on platforms 2/3.
The male toilets are 40m (44yd) from the accessible entrance.
Inside the venue, there is level access to the male toilet.
This is by lift.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are not located within the standard toilet.
Platforms 4/5 have standard toilets, the female accessed by a shallow step and the male by an easy slope.
Train Station
There are 6 platform(s) at this station.
The station is staffed.
There are generally 2 member(s) of staff on duty.
There is an office to obtain help.
This office is located on Platform 5.
There is a ticket office.
The ticket office is located inside the Station Approach entrance.
The train companies operating from within this station are Southern.
There is a taxi rank.
The taxi rank is located in Station Approach.
The taxi rank is 2m (6ft 6in) from the Station Approach entrance.
Announcements on platforms are both audio and visual.
Adapted toilets are located on the platform(s).
Adapted toilets are located on platform(s) 2/3.
Adapted toilets are not located on the main station concourse.
There is not a wheelchair available to borrow.
There are help points fitted with induction loops situated on all platforms.
Platform
This information is for platform(s) 1-6.
The platform(s) which has/have level access is/are 6.
The platform(s) accessed by lift is/are 1-5.
The platform(s) which can be accessed by either level access/ramps/lifts/stairclimber from inside the station is/are 1-6.
Additional Information
Staff do receive disability awareness / equality training.
Documents are not available in Braille.
Documents are not available in large print.
A member of staff trained in BSL skills is not generally on duty.
Children are welcomed at the venue.
