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Organisation Picture 1



Princess Theatre

Wheelchair AssistanceMobility Impaired WalkerSeat AvailableWC AdaptedWC step free accessAssistance DogHearing SystemConducting of BusinessDisability Awareness Training
Venue Image
Address:
Torbay Road
Torquay
Devon
TQ2 5EZ

Tel: 0844 8472315
Fax: 01803 290170

Email: princesstheatre@livenation.co.uk

Web: www.princesstheatre.org.uk

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Location

The venue is situated outside the centre of the town.

This venue is situated in Torquay.

The venue is not on a road with a steep gradient.

The venue is located on the seafront, which is less than a 5 minute walk from the town centre.

Parking

This venue does not have its own car park.

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are not available.

The convenient dropoff point is located outside Torbay Hotel, opposite the theatre.

Outside Access (Main Entrance)

Outside Access Image Outside Access Image

This information is for the entrance located at the side of the venue.

There is not level access to the service.

The main doors open automatically.

The doors are single width.

The door opening is 102cm (3ft 4in) wide.

The push pad operated automatic door is to the right of the other sets of doors and is located at the top of the ramp.

No Level Access (Main Entrance)

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There is a ramp or slope to access this area/service.

The ramp or slope is located to the right of the main entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

The width of the ramp or slope is 116cm (3ft 9in).

There are steps to access this area/service.

There are 6 steps to the area/service.

The lighting levels at the steps are bright.

The steps are clearly marked.

The steps do have handrails.

The handrails are on both sides.

Outside Access (Rear Entrance)

Outside Access Image

There is not level access to the service.

The bell is in a suitable position to allow wheelchair users to gain access.

The doors are double width.

The doors are heavy.

The door opening is 145cm (4ft 9in) wide.

Patrons must ring the bell and await for an attendant.

No Level Access (Rear Entrance)

There is a ramp or slope to access this area/service.

The ramp or slope is located outside the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

The width of the ramp or slope is 160cm (5ft 2in).

This is a fire door next to the Box Office, but it gives direct access to the wheelchair seating.

Inside Access

Inside Access Image

There is not level access to the service.

There is a hearing assistance system.

The system is infrared.

This venue does play background music.

The lighting levels are bright.

A refundable deposit of £5 is required for hearing receivers.

No Level Access (Inside Access)

There is a ramp or slope to access this area/service.

From the main entrance there is a moderate slope leading down to the designated wheelchair seating. From the alternative entrance there is a short moderate ramp leading up to the designated wheelchair seating.

Other Floors

Other Floors Image

The floors which are accessible by stairs are G - 1.

There are 15+ steps between floors.

The lighting level is bright.

The steps are clearly marked.

The steps are medium height.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

Lift

Lift Image

There is a lift for public use.

The lift is located to the left of the foyer.

The lift is a standard lift.

The floors which are accessible by this lift are G - 1.

The lift is 13m (14yd) from the accessible entrance.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 1.4m x 1.1m (4ft 7in x 3ft 7in).

There is a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does not have an audible announcer.

The lighting level in the lift is bright.

The lift does have Braille markings.

The lift does have tactile markings.

Theatre / Opera House

Theatre / Opera House Image

There are designated spaces for wheelchair users.

Designated seating is located the middle of the auditorium.

Wheelchairs are left with the patron.

This venue does not provide audio described performances.

There is a hearing assistance system.

The hearing system is infrared.

A deposit is required for the hearing system.

There is not a wheelchair to borrow.

Concessions are available.

Assistance dogs are allowed in the auditorium.

The adapted toilet is 3m from the foyer.

The adapted toilet is 1m from the auditorium.

Concessions are available for some performances. Signed performances may also be provided if there is sufficient interest.

Restaurant / Bar (Breezes)

Restaurant / Bar Image

Once inside, there is level access to the service.

Full table service is not available.

Food or drinks are ordered from the service counter.

Food or drinks can be brought to the table.

There is ample room for a wheelchair user to manoeuvre.

No tables are permanently fixed.

No chairs are permanently fixed.

The distance between the floor and the lowest dining table is 72cm (2ft 4in) cm.

There is a lowered section accessible via 3 medium steps with a handrail on both sides, plus 15+ medium steps with a handrail on both sides leading to the Upper Deck Bar floor. This is a spiral staircase.

Restaurant / Bar (Coffee Bar)

Restaurant / Bar Image

Full table service is not available.

Food or drinks are ordered from the service counter.

Food or drinks can be brought to the table.

No tables are permanently fixed.

No chairs are permanently fixed.

The distance between the floor and the lowest dining table is 71cm (2ft 3in).

There is ample room for a wheelchair user to manoeuvre.

Adapted Toilet

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There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

The toilet is for the sole use of disabled people.

The adapted toilet is 6m (19ft 8in) from the accessible entrance.

The adapted toilet is located in the corridor between the foyer and bar.

Features and dimensions of adapted toilets

This is a unisex toilet.

A key is not required for the adapted toilet.

The door opens outwards.

The door is locked by a twist lock.

The dimensions of the adapted toilet are 167cm x 238cm (5ft 5in x 7ft 9in).

There is a lateral transfer space.

As you face the toilet pan the transfer space is on the right.

The lateral transfer space is 56cm (1ft 10in).

The tap type is lever.

There is a functional emergency alarm available.

Disposal facilities are available in the cubicle.

There is not a coat hook.

Position of fixtures in adapted toilets

Wall mounted rails are available.

As you face the toilet the wall mounted grab rails are on both sides.

There are mirrors in the adapted toilet.

Mirrors are placed at a lower level or at an angle for ease of use.

The height of the toilet seat above floor level is 42cm (1ft 4in).

There is a hand dryer.

The hand dryer is not placed higher than 100cm.

There is not a towel dispenser.

There is a toilet roll holder.

The toilet roll holder is placed higher than 100cm.

The toilet roll holder is 103cm (3ft 4in) high.

There is a sink.

The sink is placed higher than 74cm.

The sink is 76cm (2ft 5in) high.

Colour contrast and lighting in adapted toilets

The contrast between the walls and floor is good.

Lighting levels are bright.

Wall mounted and drop down rails are available.

There are baby changing facilities in the adapted toilet.

There is also an adapted toilet next to the designated wheelchair seating. Standard ladies toilets are also available on the 1st floor, and in the basement via 15+ medium steps with a handrail on both sides.

Standard Toilet

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located in the corridor between the foyer and the bar.

The female toilets are 5m (16ft 4in) from the accessible entrance.

Inside the venue, there is level access to the female toilet.

Lighting levels are bright.

Access to Standard Male Toilets

The male toilets are located on the 1st floor, outside the circle entrance.

The male toilets are 23m (25yd) from the accessible entrance.

Lighting levels are low.

Baby Change Facilities

Baby change facilities are not located within the standard toilet.

There is also an adapted toilet next to the designated wheelchair seating. Standard ladies toilets are also available on the 1st floor, and in the basement via 15+ medium steps with a handrail on both sides.

Additional Information

Staff do receive disability awareness training.

Documents are not available in Braille.

Documents can be requested in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Plastic cups are available.

Plastic cutlery is not available.

Drinking straws are available on request.

Comments

Please see the separate review for access information for the Box Office.