Disabled Access Guide for Poplar DLR Station

The venue is situated within the centre of the town or city.

This venue is situated in Poplar.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Limehouse.

This venue does not have its own car park.

On street marked Blue Badge bays are not available.

There is not level access to the service.

The main doors open (no doors).

There are steps to access this area/service.

There are 15+ steps to the area/service.

The lighting levels at the steps are bright.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The handrails are on both sides.

There is a standard and/or platform lift to access this area/service.

The lift on Aspen Way can be used to bypass the steps leading to the footbridge.

There is a lift for public use.

The lift is located on Aspen Way.

The lift is a standard lift.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 1.4m x 1.05m (4ft 7in x 3ft 5in).

There is not a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does have an audible announcer.

The lighting level in the lift is bright.

The lift does have Braille markings.

The lift does have tactile markings.

This lift gives access to the footbridge from Aspen Way.

There is not level access to the service.

The main doors open (no doors).

There is not a ramp or slope to access this area/service.

There are steps to access this area/service.

There are 15+ steps to the area/service.

The lighting levels at the steps are bright.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The handrails are on both sides.

The lift on Castor Lane can be used to bypass the steps leading to the footbridge.

There is a lift for public use.

The lift is located on Castor Lane.

The lift is a standard lift.

Staff do need to be notified for use of the lift.

The dimensions of the lift are 1.4m x 1.05m (4ft 7in x 3ft 5in).

There is not a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does have an audible announcer.

The lighting level in the lift is bright.

The lift does have Braille markings.

The lift does have tactile markings.

This lift gives access to the footbridge from Castor Lane.

There are 15+ steps between floors.

The lighting level is bright.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

These steps access all platforms from the footbridge.

There is a lift for public use.

The lift is located on the footbridge.

The lift is a standard lift.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 1.4m x 1.04m (4ft 7in x 3ft 4in).

There is not a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does have an audible announcer.

The lighting level in the lift is bright.

The lift does have Braille markings.

The lift does have tactile markings.

There is an identical lift which gives access to Platforms 3 and 4.

There are 4 platform(s) at this station.

The station is not staffed.

There is not an office to obtain help.

The train companies operating from within this station are Docklands Light Railway.

There is not a taxi rank.

Shops and services within the station include Coffee Point.

Announcements on platforms are visual.

Platforms 1,2,3 and 4 are accessible to a wheelchair user.

The main station concourse is located on a footbridge above the platforms.

There are a number of moderate slopes leading to the lifts which give access to the platforms from the footbridge.

There is an automated ticket machine located on the footbridge.

This information is for platform(s) 1-2.

There is level access to the platform(s).

Access to the platform(s) is via lift.

All platforms can also be accessed from the footbridge via 15+ deep, well marked steps with handrails on both sides.

There is an intercom emergency help point on these platforms.

This information is for platform(s) 3-4.

There is level access to the platform(s).

Access to the platform(s) is via lift.

All platforms can also be accessed from the footbridge via 15+ deep, well marked steps with hand rails on both sides.

There is an intercom emergency help point on these platforms.

Staff do receive disability awareness / equality training.

Documents can be requested in Braille.

Documents can be requested in large print.

A member of staff trained in BSL skills is not generally on duty.

Staff are Text Relay aware.