Disabled Access Guide for Plymouth Tourist Information Centre

The venue is situated within the centre of the city.

This venue is situated in Plymouth.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Plymouth.

There is a bus stop within 150m (164yds) of the venue.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are available.

Standard marked parking bays are located in Southside Street.

There is not a designated drop off point.

The photograph shows the on street parking.

This information is for the entrance located at the far end of the building.

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 136cm (4ft 5in) wide.

There are steps to access this area/service.

The steps are located in the doorway.

There are 1 steps to the area/service.

The steps are clearly marked.

The steps are shallow.

The reception desk is 4m (13ft 1in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk has a lowered section.

Lighting levels are bright.

There is not a hearing assistance system.

There is level access to the service.

This venue does not play background music.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

Customers cannot charge scooters or wheelchairs at the venue.

There are no adapted toilets within this venue designated for public use.

The nearest adapted and standard toilets are situated in a WC block opposite the building.

RADAR keys can be purchased from the centre.

Staff do not receive disability awareness training.

Documents are not available in Braille.

Documents are not available in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are Text Relay aware.

Children are welcomed at the venue.