Disabled Access Guide for Plymouth City Museum and Art Gallery

The venue is situated within the centre of the city.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Plymouth.

There is a bus stop within 150m (164yds) of the venue.

This venue does not have its own car park.

There is a car park for public use within 200m (approx).

The car park is located in Regent Street.

On street marked Blue Badge bays are available.

The dimensions of the on street marked Blue Badge parking bays are 2.6m x 5.8m (8ft 6in x 19ft ).

On street Blue Badge parking is located in Tavistock Place.

Clearly signed and/or standard on street marked bays are available.

The dimensions of the standard marked parking bays are 1.9m x 5.8m (6ft 2in x 19ft ).

Standard marked parking bays are located in Tavistock Place.

There is not a designated drop off point.

The photograph shows the on street parking.

This information is for the entrance located in Drakes Circus.

There is not level access to the service.

The main doors open away from you (push).

The doors are double width.

The doors are permanently held open.

The door opening is 230cm (7ft 6in) wide.

There is a second set of doors.

The doors open towards you (pull).

The doors are double width.

The doors are heavy.

The door opening is 180cm (5ft 10in) wide.

There are steps to access this area/service.

The steps are located leading into the building.

There are 9 steps to the area/service.

The lighting levels at the steps are medium.

The steps are not clearly marked.

The steps are medium.

The steps do not have handrails.

This information is for the entrance located in Tavistock Place, at the rear of the building.

There is not level access to the service.

The bell is in a suitable position to allow wheelchair users to gain access.

The main doors open by sliding.

The doors are double width.

The doors are permanently held open.

The door opening is 112cm (3ft 8in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located immediately beyond the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

The width of the ramp or slope is 112cm (3ft 8in).

The reception desk is 13m (14yd) from the accessible entrance.

There is level access to reception from the entrance.

The reception desk is low.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

There is level access to the service.

There is a hearing assistance system.

The system is a fixed loop.

Staff are trained to use the hearing assistance system.

This venue does not play background music.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

Customers cannot charge scooters or wheelchairs at the venue.

Exhibits can not be audio described.

Tactile signage for exhibits is available.

Braille signage for exhibits is not available.

The availability of Braille signage depends on the exhibition.

The availability of tactile signage depends on the exhibition.

The availability of touch tours depends on the exhibition.

Video tours are not available.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

There is a wheelchair to borrow.

To borrow the wheelchair please ask at reception.

There is no admission charge.

The floors which are accessible by stairs are G-1.

There are 15+ steps between floors.

The lighting level is medium.

The steps are not clearly marked.

The steps are medium height.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

There is a lift for public use.

The lift is located immediately beyond the accessible entrance.

The lift is a standard lift.

The floors which are accessible by this lift are G-1.

The lift is 1m (3ft 3in) from the accessible entrance.

Staff do need to be notified for use of the lift.

The dimensions of the lift are 1.65m x 2.5m (5ft 4in x 8ft 2in).

The clear door width is 132cm.

There are separate entry and exit doors in the lift.

There is not a mirror to aid reversing out of the lift.

The lift does not have a visual floor indicator.

The lift does not have an audible announcer.

The controls for the lift are not within reach for a wheelchair user.

The controls are 145-160cm in height.

The lighting level in the lift is medium.

The lift does not have Braille markings.

The lift does not have tactile markings.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female and Male Toilets

The female and male toilets are located in the foyer.

The female and male toilets are 20m (22yd) from the accessible entrance.

Inside the venue, there is not level access to the female and male toilet.

Lighting levels are medium.

The photograph shows the standard male toilet.

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

Features and dimensions of adapted toilets

Position of fixtures in adapted toilets

Colour contrast and lighting in adapted toilets

Baby change facilities are located within the venue.

The baby change facilities are located in the adapted toilet.

The height of the baby change table once extended is 87cm (2ft 10in).

Inside the venue, there is not level access to the baby change facility.

There is a ramp or slope to access this area/service.

The ramp or slope is located leading to the toilets from the foyer.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

Staff do receive disability awareness training.

Documents are not available in Braille.

Documents are available in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is generally on duty.

Staff are trained to BSL level 2.

Staff are not Text Relay aware.

Children are welcomed at the venue.