Disabled Access Guide for Petworth House

Related link Petworth House - Servants Quarters Building.

Related link Petworth House Servants Quarters Building.

The venue is situated within the centre of the town or city.

This venue is situated in Petworth.

The venue is not on a road with a steep gradient.

This venue does have its own car park.

There are 5 designated parking bay(s) within the car park.

The nearest designated bay is 700m (765yd) from the main accessible entrance.

The car park does not have a height restriction barrier.

The car park surface is compacted gravel.

This venue does have its own car park.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

The patron does not have to cross a road.

The car park is 700m from the venue's entrance.

The convenient dropoff point is located at the Church Lodge entrance

Accessible parking is also available at the Church Lodge entrance.

There is a courtesy carriage available from the main car park to the house which is wheelchair accessible.

There is not level access to the service.

The bell is in a suitable position to allow wheelchair users to gain access.

The intercom is in a position to allow wheelchair users to gain access.

The main doors open away from you (push).

The doors are single width.

The doors are light.

The door opening is 107cm (3ft 6in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located in the entrance.

The ramp or slope is steep.

The ramp or slope is permanent.

The width of the ramp or slope is 99cm (3ft 2in).

There is level access to reception from the entrance.

The reception desk is low.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

The reception desk is half a metre from the entrance.

There is level access to the service.

There is a hearing assistance system.

The system is a fixed loop.

Staff are trained to use the hearing assistance system.

The lighting levels are low.

The floors which are accessible by stairs are G-1.

There are 15+ steps between floors.

The lighting level is bright.

The steps are not clearly marked.

The steps are medium height.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

The services on the floors which are not accessible are bedrooms.

The first floor is accessible by stairs only.

Exhibits can be audio described.

Tactile signage for exhibits is available.

There is a hearing assistance system.

Staff are trained to use the hearing system.

A deposit is required for the hearing system.

Concessions are available.

There is a wheelchair to borrow.

To borrow the wheelchair at the car park house entrance.

Staff do receive disability awareness training.

Documents are available in Braille.

Documents are available in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service can be requested.

A member of staff trained in BSL skills to level 3 is available on request. Staff are trained to take TypeTalk calls.

Opening times given are for March to October.

Visitors use the toilets and the restaurant in the Servants Quarters Building.