Disabled Access Guide for Petts Wood Station

The venue is situated within the centre of the area.

This venue is situated in Petts Wood.

The venue is not on a road with a steep gradient.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is not free for all users.

The car park is at the side of the venue.

The car park type is open air/surface.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 5 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3.5m x 5m (11ft 5in x 16ft 4in).

The nearest designated bay is 48m (52yd) from the main entrance.

The furthest designated bay is 55m (60yd) from the main entrance.

The route from the car park to the entrance is not accessible to a wheelchair.

The car park surface is tarmac.

The patron does not have to cross a road.

The car park does have a height restriction barrier.

The maximum height is 2.1m (6ft 10in).

There is not a designated drop off point.

This information is for the entrance located off Station Square.

There is not level access to the service.

The main doors open (no doors).

The door opening is 197cm (6ft 5in) wide.

There are steps to access this area/service.

The steps are located leading up to the entrance.

There are 15+ steps to the area/service.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

This information is for the entrance located off Queensway.

There is not level access to the service.

The main doors open (no doors).

There are steps to access this area/service.

The steps are located leading up to the entrance.

There are 15+ steps to the area/service.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The handrails are on both sides.

The reception desk is 10m (11yd) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk does not have a lowered section.

Lighting levels are medium.

There is not a hearing assistance system.

There is not level access to the service.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are medium.

There are 4 platform(s) at this station.

The station is staffed.

There are generally 3 member(s) of staff on duty.

There is an office to obtain help.

This office is located on platform 3.

There is a ticket office.

The ticket office is located just inside to main entrance.

The ticket office is 10m (11yd) from the main entrance.

The train companies operating from within this station are South Eastern.

There is not a taxi rank.

Shops and services within the station include a cafe kiosk between platform 3 and 4.

Not all key concourse shops and services have level access.

Announcements on platforms are both audio and visual.

Adapted toilets are not located on the platform(s).

Adapted toilets are not located on the main station concourse.

There is not a wheelchair available to borrow.

This information is for platform(s) 1-4.

The platform(s) accessed by steps only is/are 1-4.

There are no accessible toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female and Male Toilets

The female and male toilets are located on platform 3.

Inside the venue, there is not level access to the female and male toilet.

At the time of research, the toilets were closed due to vandalism.

Staff do receive disability awareness / equality training.

Documents can be requested in Braille.

Documents can be requested in large print.

A member of staff trained in BSL skills is not generally on duty.

This service cannot be requested.

Staff are Text Relay aware.

The assisted travel no. is 0800 783 4524.