Disabled Access Guide for Perry Hall Surgery

The venue is situated outside the centre of the town.

This venue is situated in Orpington.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Orpington.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is free for all users.

The car park is at the front of the venue.

The car park type is open air/surface.

There are 0 designated parking bay(s) within the car park.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are slopes/ramps.

The car park surface is tarmac.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 76cm (2ft 5in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is not a level landing at the top of the ramp.

The width of the ramp or slope is 110cm (3ft 7in).

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 1 steps to the area/service.

The steps are not clearly marked.

The steps are shallow.

The steps do not have handrails.

The desk is 7m (22ft 11in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk does not have a lowered section.

The desk is generally staffed.

Lighting levels are medium.

There is not a hearing assistance system.

There is not a touchscreen.

There is not a prescription box.

There is a bell to attract attention.

The bell is not at a suitable height for a wheelchair user.

There is not sufficient space to write or sign documents on the counter.

There is level access once inside the venue.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are medium.

Motorised scooters are allowed in public parts of the venue.

The type of flooring in walkways and corridors is carpet.

There is a waiting room / area.

The waiting room / area is 7m (22ft 11in) from the main entrance.

There is level access into the waiting room / area.

There are doors into the waiting room / area.

The main doors open towards you (pull).

The doors are single width.

The doors are heavy.

The door opening is 76cm (2ft 5in) wide.

The type of flooring is carpet.

There is room for a wheelchair user to manoeuvre.

No chairs are permanently fixed.

No tables are permanently fixed.

All chairs have armrests.

Announcements are in person.

Lighting levels are medium.

There is no television.

There is space for an assistance dog to rest.

There are no vending machines.

There is no children's play area.

There are 2 consultation / treatment rooms available.

The room surveyed was Nurses Room.

The consultation / treatment room is 6m (19ft 8in) from the waiting room.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The doors are single width.

The doors are heavy.

The door opening is 77cm (2ft 6in) wide.

The type of flooring is carpet.

There is room for a wheelchair user to manoeuvre.

There is a bed/couch.

The bed/couch is not adjustable.

There is a chair.

The chair is adjustable.

No chairs have armrests.

No chairs are permanently fixed.

All tables are permanently fixed.

Lighting levels are medium.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Unisex Toilets

The unisex toilet is located past the waiting room.

The unisex toilets are 2m (6ft 6in) from the waiting room.

Inside the venue, there is level access to the unisex toilet.

Lighting levels are medium.

Baby Change Facilities

Baby change facilities are not located within the venue.

Staff do not receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are not Text Relay aware.