Services/facilities within the building include Ground Floor - Theatre, Cafe, TV and Radio Studios, Recording Suites, Entry Level Room 1st Floor - Rehearsal Studios, Master Recording Suite, Music Computer Suite, Administration, 2nd Floor - Studio Theatre, Dance Studios, Rehearsal Studio, IT Suite, Lecture Theatre, Staff Offices.
| Day | Opening Times |
|---|---|
| Monday | 07:00 - 21:00 |
| Tuesday | 07:00 - 21:00 |
| Wednesday | 07:00 - 21:00 |
| Thursday | 07:00 - 21:00 |
| Friday | 07:00 - 21:00 |
| Saturday | Closed |
| Sunday | Closed |
The venue is situated within the centre of the city.
This venue is situated in Newcastle.
The venue is on a road with a steep gradient.
The nearest mainline Railway Station is Newcastle Central.
There is not a bus stop within 150m (164yds) of the venue.
The nearest underground station is Newcastle Central.
This venue does have its own car park.
Parking is free for all users.
The car park is at the front of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 10+ designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.9m x 6m (12ft 9in x 19ft 8in).
The nearest designated bay is 70m (76yd) from the accessible entrance.
The furthest designated bay is 130m (142yd) from the accessible entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is tarmac.
There is a dropped kerb/non stepped access from the car park to the venue.
The dropped kerb does have tactile paving.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
This information is for the entrance located next to the car park.
There is not level access to the service.
The main doors open both ways.
The doors are double width.
The doors are heavy.
The door opening is 160cm (5ft 2in) wide.
There is a second set of doors.
The doors open both ways.
The doors are double width.
The doors are heavy.
The door opening is 160cm (5ft 2in) wide.
There are steps to access this area/service.
The steps are located in front of the entrance.
There are 14 steps to the area/service.
The steps are not clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on both sides.
This information is for the entrance located at the side of the building.
There is not level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 144cm (4ft 8in) wide.
There is a second set of doors.
The doors open automatically.
The doors are double width.
The door opening is 144cm (4ft 8in) wide.
The automatic doors are push pad operated.
There is a ramp or slope to access this area/service.
The ramp or slope is located on all paths leading to the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is level access to the service.
This venue does not play background music.
The lighting levels are varied.
Motorised scooters are allowed in public parts of the venue.
Customers cannot charge scooters or wheelchairs at the venue.
The floors which are accessible by stairs are G-1-2.
There are 15+ steps between floors.
The lighting level is bright.
The steps are clearly marked.
The steps are deep.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
There is a lift for public use.
The lift is located in the foyer.
The lift is a standard lift.
The floors which are accessible by this lift are G-1-2.
The lift is 14m (15yd) from the accessible entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.6m x 2.1m (5ft 2in x 6ft 10in).
The clear door width is 110cm.
There are not separate entry and exit doors in the lift.
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is bright.
The lift does have Braille markings.
The lift does have tactile markings.
There is an identical lift at the opposite end of the foyer.
| Day | Opening Times |
|---|---|
| Monday | 08:00 - 19:30 |
| Tuesday | 08:00 - 19:30 |
| Wednesday | 08:00 - 19:30 |
| Thursday | 08:00 - 19:30 |
| Friday | 08:00 - 19:30 |
| Saturday | 08:00 - 15:00 |
| Sunday | Closed |
The following information is for the cafe.
Full table service is not available.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
There is a lowered section at the service counter.
There is ample room for a wheelchair user to manoeuvre.
Some tables are permanently fixed.
Some chairs are permanently fixed.
Some chairs have armrests.
The nearest table is 5m (16ft 4in) from the accessible entrance.
The distance between the floor and the lowest dining table is 69cm (2ft 3in) cm.
The distance between the floor and the highest dining table is 70cm (2ft 3in) cm.
The type of food served here is hot and cold snacks as displayed.
| Day | Opening Times |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 16:30 |
| Saturday | Closed |
| Sunday | Closed |
The reception desk is 7m (22ft 11in) from the lift.
There is level access to reception from the entrance.
The reception desk is low.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a portable loop.
The hearing loop system was not working at the time of research.
There are adapted toilets within this venue designated for public use.
The toilet is not for the sole use of disabled people.
There is Braille signage on or near the toilet door.
There is tactile signage on or near the toilet door.
There is pictorial signage on or near the toilet door.
The adapted toilet is 25m (27yd) from the accessible entrance.
The adapted toilet is located in a corridor off the foyer.
There is level access to the adapted toilet.
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens by sliding.
The door is locked by a twist lock.
The width of the adapted toilet door is 92cm (3ft ).
The door is heavy.
The dimensions of the adapted toilet are 240cm x 270cm (7ft 10in x 8ft 10in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 120cm (3ft 11in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is a functional emergency alarm available.
It is not a push button style of alarm.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 49cm (1ft 7in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is placed higher than 100cm.
The hand dryer is 106cm (3ft 5in) high.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is poor.
The contrast between the drop down rails and wall is poor.
The contrast between the walls and floor is good.
Lighting levels are bright.
A portable hoist is available in this toilet.
There are adapted toilets within this venue designated for public use.
The toilet is not for the sole use of disabled people.
There is Braille signage on or near the toilet door.
There is tactile signage on or near the toilet door.
There is pictorial signage on or near the toilet door.
The adapted toilet is 12m (13yd) from the lift.
The adapted toilet is located on the 1st floor.
There is level access to the adapted toilet.
This is by lift.
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens by sliding.
The door is locked by a twist lock.
The width of the adapted toilet door is 90cm (2ft 11in).
The door is heavy.
The dimensions of the adapted toilet are 280cm x 160cm (9ft 2in x 5ft 2in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 100cm (3ft 3in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are available in the cubicle.
There is not a coat hook.
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 49cm (1ft 7in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is placed higher than 100cm.
The hand dryer is 105cm (3ft 5in) high.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is placed higher than 100cm.
The toilet roll holder is 105cm (3ft 5in) high.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is poor.
The contrast between the drop down rails and wall is poor.
The contrast between the walls and floor is good.
Lighting levels are bright.
An identical adapted toilet is available on the 2nd floor.
Standard toilets are available.
The female toilets are located in the foyer.
The female toilets are 40m (44yd) from the accessible entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
The male toilets are located in the foyer.
The male toilets are 20m (22yd) from the accessible entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
Baby change facilities are not located within the venue.
Additional standard toilets are available on floors 1 and 2.
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are Text Relay aware.
Plastic cups are available.
Plastic cutlery is available.
Drinking straws are available on request.