| Day | Opening Times |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 16:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | Closed |
| Sunday | Closed |
The venue is situated within the centre of the city.
This venue is situated in London.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Paddington.
There is a bus stop within 150m (164yds) of the venue.
The nearest underground station is Queens Park.
This venue does not have its own car park.
There is not a car park for public use within 200m (approx).
On street marked Blue Badge bays are not available.
Clearly signed and/or standard on street marked bays are available.
Standard marked parking bays are located in Kilburn Lane.
There is not a designated drop off point.
This information is for the entrance located at the front of the building.
There is not level access to the service.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 85cm (2ft 9in) wide.
There is a ramp or slope to access this area/service.
The ramp or slope bypasses the steps.
The ramp or slope is located in front of the entrance.
The ramp or slope is moderate.
The ramp or slope is portable.
The width of the ramp or slope is 90cm (2ft 11in).
There are steps to access this area/service.
The steps are located in front of the entrance.
There are 1 steps to the area/service.
The steps are not clearly marked.
The steps are medium.
The steps do not have handrails.
The desk is 4m (13ft 1in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is high.
The desk does not have a lowered section.
Lighting levels are bright.
There is not a hearing assistance system.
There is not a prescription box.
There is not a bell to attract attention.
There is sufficient space to write or sign documents on the counter.
There is a waiting room / area.
The waiting room / area is 1m (3ft 3in) from the main entrance.
There is level access into the waiting room / area.
The type of flooring is wood.
There is room for a wheelchair user to manoeuvre.
No chairs are permanently fixed.
No tables are permanently fixed.
No chairs have armrests.
Announcements are in person.
Information in other languages and formats is not available on request.
Lighting levels are bright.
The room does have background music playing.
There is a television.
The television does have subtitles.
There is space for an assistance dog to rest.
There are no vending machines.
There is no children's play area.
There is level access once inside the venue.
There is not a hearing assistance system.
This venue does play background music.
Music is played in some parts of the venue.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
Customers cannot charge scooters or wheelchairs at the venue.
The type of flooring in walkways and corridors is carpet and wood.
There are 1 consultation / treatment rooms available.
The consultation / treatment room is 8m (26ft 2in) from the main entrance.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 70cm (2ft 3in) wide.
The type of flooring is vinyl.
There is a chair.
The chair is adjustable.
All chairs have armrests.
All chairs are permanently fixed.
A hoist is not available.
Lighting levels are bright.
The room does have background music playing.
A flashing alarm is not available.
A vibrating alarm is not available.
There are no adapted toilets within this venue designated for public use.
Standard toilets are available.
The unisex toilet is located to the rear of reception.
The unisex toilets are 11m (12yd) from the main entrance.
Inside the venue, there is level access to the unisex toilet.
Lighting levels are bright.
Staff do not receive disability awareness training.
Documents are not available in Braille.
Documents are not available in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service cannot be requested.
Staff are not Text Relay aware.
Children are welcomed at the venue.