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Photo from Tunbridge Wells Borough Council

Photo from Tunbridge Wells Borough Council


Disabled Access Guide for The Peacock

Venue Image
Address:
Glassenbury Road
Goudhurst
Kent
TN17 2PB

Tel: 01580 211 233

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Opening Times

DayOpening Times
Monday12:00 - 23:00
Tuesday12:00 - 23:00
Wednesday12:00 - 23:00
Thursday12:00 - 23:00
Friday12:00 - 23:00
Saturday12:00 - 23:00
Sunday12:00 - 21:00

Location

The venue is situated outside the centre of the village.

This venue is situated in Goudhurst.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Staplehurst.

There is a bus stop within 150m (164yds) of the venue.

Parking

Parking Image

This venue does have its own car park.

Parking is free for all users.

The car park is at the front of the venue.

The car park type is open air/surface.

There are 0 designated parking bay(s) within the car park.

The route from the car park to the entrance is accessible to a wheelchair user unaided.

The car park surface is tarmac.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

Outside Access (Main Entrance)

Outside Access Image

This information is for the entrance located at the front of the entrance.

There is not level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 76cm (2ft 5in) wide.

Level Change (Main Entrance)

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There are steps to access this area/service.

The steps are located immediately beyond the entrance.

There are 1 steps to the area/service.

The steps are not clearly marked.

The steps are shallow.

The steps do not have handrails.

Outside Access (Garden Entrance)

Outside Access Image

This information is for the entrance located at the side of the building.

There is not level access to the service.

The main doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 110cm (3ft 7in) wide.

Level Change (Garden Entrance)

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There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

There are not steps to access this area/service.

Outside Access (Alternative Entrance)

Outside Access Image

This information is for the entrance located at the front of the building.

There is level access to the service.

The main doors open towards you (pull).

The doors are single width.

The doors are heavy.

The door opening is 76cm (2ft 5in) wide.

There is a second set of doors.

The doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 78cm (2ft 6in) wide.

Inside Access

Inside Access Image

There is not level access to the service.

This venue does play background music.

Music is played throughout the venue.

The lighting levels are adjustable.

Motorised scooters are allowed in public parts of the venue.

Customers cannot charge scooters or wheelchairs at the venue.

Level Change (Restaurant Area and Toilets)

NoLevelAccess Image NoLevelAccess Image

There are steps to access this area/service.

The steps are located leading to the service(s) .

There are 1 steps to the area/service.

The lighting levels at the steps are medium.

The steps are not clearly marked.

The steps are shallow.

The steps do not have handrails.

One step splits the bar area from the restaurant area.

The other step splits the bar area into two.

The alternative entrance gives level access to the area with the adapted toilet.

Restaurant / Bar

Restaurant / Bar Image Restaurant / Bar Image

The following information is for the restaurant/bar.

The bar does serve food.

Full table service is available.

There is a lowered section at the service counter.

No tables are permanently fixed.

Some chairs are permanently fixed.

Some chairs have armrests.

The nearest table is 2m (6ft 6in) from the main entrance.

The distance between the floor and the lowest dining table is 69cm (2ft 3in).

Menus are available hand held.

Menus are not available in Braille.

Menus are not available in large print.

Picture menus are not available.

Menus are clearly written.

Menus are presented in contrasting colours.

The type of food served here is main meals and snacks.

Accessible Toilet

AdaptedToilet Image

There are accessible toilets within this venue designated for public use.

Location of and access to accessible toilets

The toilet is not for the sole use of disabled people.

There is pictorial signage on or near the toilet door.

The accessible toilet is 10m (11yd) from the alternative entrance.

The accessible toilet is located in the right hand side of the bar.

There is level access to the accessible toilet.

Features and dimensions of accessible toilets

This is a unisex toilet.

A key is not required for the accessible toilet.

The door opens outwards.

The door is locked by a locking handle.

The width of the accessible toilet door is 85cm (2ft 9in).

The dimensions of the accessible toilet are 100cm x 210cm (3ft 3in x 6ft 10in).

Floor manoeuvring space is clear in the accessible toilet.

There is not a lateral transfer space.

The tap type is lever.

There is a mixer tap.

There is not a functional emergency alarm available.

No emergency alarm is fitted in the cubicle.

Disposal facilities are not available in the cubicle.

There is not a coat hook.

Position of fixtures in accessible toilets

Wall mounted rails are available.

As you face the toilet the wall mounted grab rails are on both sides.

There is not a shelf within the accessible toilet.

There are not mirrors in the accessible toilet.

The height of the toilet seat above floor level is 47cm (1ft 6in).

There is not a hand dryer.

There is not a towel dispenser.

There is a toilet roll holder.

The toilet roll holder can be reached from seated on the toilet.

The toilet roll holder is not placed higher than 100cm.

There is a sink.

The sink can be reached from seated on the toilet.

The sink is not placed higher than 74cm.

Colour contrast and lighting in accessible toilets

The contrast between the internal door and wall is poor.

The contrast between the external door and wall is poor.

The contrast between the grab rails and wall is good.

The contrast between the walls and floor is good.

Lighting levels are bright.

Standard Toilet

StandardToilet Image StandardToilet Image

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located on the left after the main entrance.

The female toilets are 3m (9ft 10in) from the main entrance.

Inside the venue, there is level access to the female toilet.

Lighting levels are bright.

Access to Standard Male Toilets

The male toilets are located between the two doors of the alternative entrance.

The male toilets are 1m (3ft 3in) from the alternative entrance.

Inside the venue, there is level access to the male toilet.

Lighting levels are bright.

There is only level access to the female toilets from the main entrance.

There is only level access to the male toilets from the alternative entrance.

Additional Information

Staff do not receive disability awareness / equality training.

A member of staff trained in BSL skills is not generally on duty.

This service cannot be requested.

Staff are not Text Relay aware.

There is an open fireplace.

Plastic cups are not available.

Plastic cutlery is not available.

Drinking straws are available on request.

Children are welcome until 21:00.