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Disabled Access Guide for Patience 2 Ward
Nottingham University Hospitals NHS Trust
City Hospital Campus
Hucknall Road
Nottingham
NG5 1PB
Tel: 0115 969 1169 ext 57131
Fax: 0115 840 5846
Textphone: 0800 183 0204
Email: nuhcommunications@nuh.nhs.uk
Web: http://www.nuh.nhs.uk
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Introduction
Related link North Entrance.
Patience 2 Ward is located on the first floor of the North Corridor.
Location
The venue is situated outside the centre of the city.
This venue is situated in Sherwood.
The nearest mainline Railway Station is Bulwell.
There is a bus stop within 150m (164yds) of the venue.
Parking (Purple Entrance)
This venue does have its own car park.
Parking is not free for all users.
Parking is free for Blue Badge holders.
The car park is at the front of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 3 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.6m x 5.9m (11ft 9in x 19ft 4in).
The nearest designated bay is 14m (15yd) from the Purple Entrance.
The furthest designated bay is 22m (24yd) from the Purple Entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are dropped kerbs.
The car park surface is block paving.
There is a dropped kerb/non stepped access from the car park to the venue.
The dropped kerb does have tactile paving.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is a designated drop off point.
The drop off point is located outside the entrance.
There is a dropped kerb from the drop off point.
There is tactile paving on the dropped kerb.
Outside Access (Purple Entrance)
This information is for the entrance located in North Road.
There is level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 148cm (4ft 10in) wide.
There is a second set of doors.
The doors open automatically.
The doors are double width.
The door opening is 148cm (4ft 10in) wide.
Only one of the second set of doors was opening automatically at the time of the survey.
Level Change (North Corridor)
There is a ramp or slope to access this area/service.
The ramp or slope is located in the main corridor.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
Level Change (Patience 2 Ward Entrance)
There are steps to access this area/service.
The steps are located leading to the upper section of the building.
There are 15 steps to the area/service.
The lighting levels at the steps are bright.
The steps are clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on the left going up.
There is a standard and/or platform lift to access this area/service.
The lift does bypass the steps.
Lift
There is a lift for public use.
The lift is located off the north corridor.
The lift is a standard lift.
The floors which are accessible by this lift are G-1.
The lift is 50m (55yd) from the purple entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.5m x 2.4m (4ft 11in x 7ft 10in).
The clear door width is 118cm.
There are not separate entry and exit doors in the lift.
There is not a mirror to aid reversing out of the lift.
The lift does not have a visual floor indicator.
The lift does not have an audible announcer.
The controls for the lift are not within reach for a wheelchair user.
The controls are between 125-140cm in height.
The lighting level in the lift is bright.
The lift does have Braille markings.
The lift does have tactile markings.
Outside Access (Patience 2 Ward Entrance)
This information is for the entrance located on the first floor.
There is not level access to the service.
The intercom is not in a position to allow wheelchair users to gain access.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 140cm (4ft 7in) wide.
Reception
The desk is 13m (14yd) from the ward entrance.
There is level access to reception from the entrance.
The reception desk is low.
The desk is generally staffed.
Lighting levels are medium.
There is not a hearing assistance system.
There is not a bell to attract attention.
There is not sufficient space to write or sign documents on the counter.
Inside Access
There is level access once inside the venue.
There is not a hearing assistance system.
This venue does play background music.
Music is played in some parts of the venue.
The lighting levels are adjustable.
Motorised scooters are allowed in public parts of the venue.
Route finding signage is not available.
The type of flooring in walkways and corridors is vinyl.
Ward
There are 6 bays available.
There are 3 side rooms available.
The area/room/bay surveyed was Side Room 2.
The area/room/bay is 19m (21yd) from the ward entrance.
There is level access to the ward.
There are doors into the bay / side room.
The main doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 120cm (3ft 11in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
All beds are adjustable.
All beds have bedside storage.
Bedside services available are television, telephone, radio, internet and games.
All bedside services are chargeable.
The ward is female.
A hoist is available.
The hoist is manual.
A sling is available.
The sling is attached by hook and loop.
There is an adapted toilet for visitors to use on the ward.
There is not a standard toilet for visitors to use on the ward.
There is not a standard toilet for visitors to use outside the ward.
There is a bathroom on the ward.
Lighting levels are adjustable.
A flashing alarm is available.
A vibrating alarm is not available.
| Day | Visiting Hours |
|---|---|
| Monday | 14:30 - 20:30 |
| Tuesday | 14:30 - 20:30 |
| Wednesday | 14:30 - 20:30 |
| Thursday | 14:30 - 20:30 |
| Friday | 16:00 - 20:30 |
| Saturday | 14:30 - 20:30 |
| Sunday | 14:30 - 20:30 |
Adapted Bathroom
There are adapted bathrooms available.
Location of and access to adapted bathroom
The bathroom is female.
There is pictorial signage on or near the adapted bathroom door.
The adapted bathroom is 27m (29yd) from the ward.
The adapted bathroom is located opposite Bay 2.
There is level access to the adapted bathroom.
Features and dimensions of adapted bathroom
A key is not required for the adapted bathroom.
The door opens inwards and outwards.
The door is locked by a twist lock.
The width of the adapted bathroom door is 86cm (2ft 9in).
The door is heavy.
The dimensions of the bathroom are 240cm x 300cm (7ft 10in x 9ft 10in).
The bathroom has a non slip floor.
Floor manoeuvring space is clear in the bathroom.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
There is not a coat hook.
Position of fixtures in adapted bathroom
The height of the toilet seat above floor level is 45cm (1ft 5in).
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink cannot be reached from seated on the toilet.
The sink is 88cm (2ft 10in) high.
The tap type is lever.
There is a mixer tap.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on both sides.
The lateral transfer space is 70cm (2ft 3in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
Wall mounted rails are not available.
There are mirrors in the adapted bathroom.
Mirrors are not placed at a lower level or at an angle for ease of use.
Bath and Shower
There is not a bath.
Wheel In Shower
There is a wheel in shower.
The shower head height is adjustable.
The shower control type is lever.
The shower seat is (none).
There are handrails available.
Colour contrast and lighting in adapted bathroom
The contrast between the internal door and wall is good.
The contrast between the walls and floor is good.
The contrast between the drop down rails and wall is fair.
The contrast between the grab rails and wall is fair.
Lighting levels are bright.
There is an additional identical bathroom opposite Bay 5.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The accessible toilet is 47m (51yd) from the ward entrance.
The accessible toilet is located at the rear of the ward.
There is level access to the accessible toilet.
Features and dimensions of accessible toilets
This is not a unisex toilet.
A key is not required for the accessible toilet.
The door opens inwards and outwards.
The door is locked by a twist lock.
The width of the accessible toilet door is 86cm (2ft 9in).
The door is heavy.
The dimensions of the accessible toilet are 210cm x 270cm (6ft 10in x 8ft 10in).
Floor manoeuvring space is clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on both sides.
The lateral transfer space is 75cm (2ft 5in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
No emergency alarm is fitted in the cubicle.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in accessible toilets
Wall mounted rails are not available.
There is not a shelf within the accessible toilet.
There are mirrors in the accessible toilet.
Mirrors are not placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 45cm (1ft 5in).
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 135cm (4ft 5in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink cannot be reached from seated on the toilet.
The sink is placed higher than 74cm.
The sink is 88cm (2ft 10in) high.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the drop down rails and wall is fair.
The contrast between the walls and floor is good.
Lighting levels are bright.
There are 2 identical adapted toilets in the same location.
Additional Information
Disability awareness training is available for staff.
The most commonly used documents can be produced in different formats on request.
Different formats may include Braille, large print, different languages, voice recognition CD and audio.
Staff will be happy to arrange for a British Sign Language communicator to be available. Please contact the clinic / service within a reasonable amount of time prior to your appointment to request this.
Thebigword Interpreting Service provides interpreters for people receiving care from Nottingham University Hospitals.
An interpreter can be booked either via hospital staff or by calling the agency direct on 0870 748 8000.
Punjabi, Hindi and Urdu are the core languages covered.
Also covered are :
Bengali, Polish, Kurdish, Chinese, Farsi, Arabic, Turkish and Gujarati along with Mirpuri and Sylheti dialects.
In core languages the Agency guarantees an interpreter within two hours.
Other languages are also offered - please contact the Agency for advice.
The Patient Advice and Liaison Service (PALS) can provide advice and support for accessing these services.
They can be contacted on 0800 052 1195 or by visiting the office in the South Corridor.
Registered assistance dogs are generally welcomed in all areas although departments with high risk from infection, such as intensive care units, should be contacted in advance.
Switchboard staff are Type Talk aware.
A textphone is available in the Outpatients Department.
Help with luggage is available for inpatients.
The mobility aids available in the hospital include mobile hoists, wheelchairs, motorised wheelchairs, tri wheel walkers, shower chairs, bath hoists, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
There is no charge for mobility aids.
To obtain mobility aids please contact a nurse/doctor.
There is not a mobility scooter charging point at the hospital.
Portable hearing loop systems are not available at the hospital.
Children are generally welcomed in most departments but should be accompanied by an adult.
