Disabled Access Guide for Palmers Green Station

The venue is situated within the centre of the town.

This venue is situated in Palmers Green.

The venue is on a road with a steep gradient.

This venue does have its own car park.

Parking is not free for all users.

Parking is not free for Blue Badge holders.

The car park is at the side of the venue.

The car park type is open air/surface.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There is 1 designated parking bay within the car park.

The dimensions of the designated parking bay(s) are 3m x 4m (9ft 10in x 13ft 1in).

The nearest designated bay is 80m (87yd) from the main entrance.

The route from the car park to the entrance is not accessible to a wheelchair.

The car park surface is tarmac.

The patron does have to cross a road.

The road is generally busy.

The car park does not have a height restriction barrier.

There is access from the car park to Platform 2 via 5 medium steps with handrails on both sides.

The car park is 80m from the venue's entrance.

There is level access to the service.

The main doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 130cm (4ft 3in) wide.

The reception desk is 4m (13ft 1in) from the front entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

Lighting levels are bright.

There is not a hearing assistance system.

The ticket office is open Monday to Friday 06:50-18:30 and Saturday 07:25-13:50.

There are no accessible toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Baby Change Facilities

Baby change facilities are not located within the standard toilet.

There are 2 platform(s) at this station.

The station is staffed.

There are generally 2 member(s) of staff on duty.

The station is not staffed between 18:30 - 06:30.

There is not an office to obtain help.

The train companies operating from within this station are First Captial Connect.

There is not a taxi rank.

Shops and services within the station include a cafe and a snack shop.

Announcements on platforms are both audio and visual.

This information is for platform(s) 1-2.

The platform(s) which has/have level access is/are 1-2.

Staff do receive disability awareness / equality training.

Documents can be requested in Braille.

Documents can be requested in large print.

A raised or tactile plan of the building is available on request.