Disabled Access Guide for Palace Theatre

The venue is situated within the centre of the town or city.

This venue is situated in Paignton.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Paignton.

This venue does not have its own car park.

On street marked Blue Badge bays are available.

On street Blue Badge parking is located opposite the entrance.

The convenient dropoff point is located outside the entrance

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 162cm (5ft 3in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located to the right of the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

The width of the ramp or slope is 150cm (4ft 11in).

There are steps to access this area/service.

There are 9 steps to the area/service.

The lighting levels at the steps are bright.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

The automatic doors are push pad operated and open towards you. There are also manual, heavy, double doors which open towards you, 160 cm wide, next to the automatic doors.

The reception desk is 8m (26ft 2in) from the front entrance.

There is level access to reception from the entrance.

The reception desk is low.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

There is level access to the service.

There is a hearing assistance system.

The lighting levels are bright.

The photograph shows the auditorium.

The floors which are accessible by stairs are LG - 1.

There are 15 steps between floors.

The lighting level is bright.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

There is a landing.

The services on the floors which are not accessible are the standard toilets on the lower ground floor, and the seats at the rear of the auditorium on the first floor.

The steps within the auditorium itself are medium, well-marked and have hand rails on the left or right hand side going up.

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

Features and dimensions of adapted toilets

Position of fixtures in adapted toilets

Colour contrast and lighting in adapted toilets

Wall mounted and drop down rails are available.

There are baby changing facilities in the adapted toilet.

At the time of research the was a bin in the lateral transfer space.

There are also grab rails fitted in one of the cubicles in each of the standard toilets.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located on the lower ground floor.

The female toilets are 15m (16yd) from the accessible entrance.

Inside the venue, there is not level access to the female toilet.

Lighting levels are bright.

Access to Standard Male Toilets

The male toilets are located on the lower ground floor.

The male toilets are 10m (11yd) from the accessible entrance.

Inside the venue, there is not level access to the male toilet.

Lighting levels are bright.

Baby Change Facilities

Baby change facilities are not located within the standard toilet.

At the time of research the was a bin in the lateral transfer space.

There are also grab rails fitted in one of the cubicles in each of the standard toilets.

Once inside, there is level access to the service.

Full table service is not available.

Food or drinks are ordered from the service counter.

Food or drinks can be brought to the table.

There is ample room for a wheelchair user to manoeuvre.

No tables are permanently fixed.

No chairs are permanently fixed.

The distance between the floor and the lowest dining table is 73cm (2ft 4in) cm.

There are also coffee-style tables available in the bar.

There are designated spaces for wheelchair users.

Designated seating is located the front of the auditorium.

Wheelchairs are left with the patron.

This venue does not provide audio described performances.

There is a hearing assistance system.

The hearing system is infrared.

Staff are trained to use the hearing system.

A deposit is not required for the hearing system.

There is not a wheelchair to borrow.

Assistance dogs are allowed in the auditorium.

The adapted toilet is 3m from the foyer.

The adapted toilet is 12m from the auditorium.

Staff do receive disability awareness training.

Registered assistance dogs are welcomed.

Plastic cups are available.

Plastic cutlery is available.

Drinking straws are available on request.

The photograph shows the ramp at the main entrance.

The photograph shows the Blue Badge parking outside the theatre. The parking is limited to three hours between 8.00 - 18.00.

The opening times given are for the Box Office. It is closed on Sundays, unless there is a performance. Then the Box Office opens one hour before the show starts.