Disabled Access Guide for Outpatients Wing Main Entrance

There is a hopper shuttle bus which runs between Ashford and St Peter's hospital sites, on Monday to Friday only, and is freely available to all staff, patients and visitors.

Wheelchairs, baby buggies, pushchairs and walking frames cannot be accepted on the hopper bus due to the limited capacity of the vehicles and no secure storage available on the vehicles.

The venue is situated outside the centre of the town.

This venue is situated in Chertsey.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Chertsey.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is not free for all users.

Parking is not free for Blue Badge holders.

The car park is at the front of the venue.

The car park type is open air/surface.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 25 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3.8m x 4.8m (12ft 5in x 15ft 8in).

The nearest designated bay is 2m (6ft 6in) from the Level 1 entrance.

The furthest designated bay is 20m (22yd) from the Level 1 entrance.

The route from the car park to the entrance is accessible to a wheelchair user unaided.

The car park surface is tarmac.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open automatically.

The doors are single width.

The door opening is 100cm (3ft 3in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

This information is for the entrance located at the front of the building.

There is level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 140cm (4ft 7in) wide.

There is a second set of doors.

The doors open automatically.

The doors are double width.

The door opening is 140cm (4ft 7in) wide.

The desk is 5m (16ft 4in) from the level 2 entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk has a lowered section.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

There is level access once inside the venue.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

The type of flooring in walkways and corridors is vinyl.

The floors which are accessible by stairs are 1-2-3.

There are 15+ steps between floors.

The lighting level is bright.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

Escalators can be used to access other floors.

The floors which are accessible by escalator are 2-3.

The escalator steps are clearly marked.

The head and foot of the escalators are clearly marked.

The lighting level is bright.

There is a lift for public use.

The lift is located at the rear of the foyer.

The lift is a standard lift.

The floors which are accessible by this lift are 1-2-3.

The lift is 28m (30yd) from the level 2 entrance.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 1.5m x 2.3m (4ft 11in x 7ft 6in).

The clear door width is 130cm.

There are not separate entry and exit doors in the lift.

There is not a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does not have an audible announcer.

The controls for the lift are not within reach for a wheelchair user.

The controls are over 130cm from floor level.

The lighting level in the lift is bright.

The lift does have Braille markings.

The lift does have tactile markings.

There are 2 identical lifts available at this location.

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

Features and dimensions of adapted toilets

Position of fixtures in adapted toilets

Colour contrast and lighting in adapted toilets

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

Features and dimensions of adapted toilets

Position of fixtures in adapted toilets

Colour contrast and lighting in adapted toilets

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female and Male Toilets

The female and male toilets are located off the foyer to the left.

The female and male toilets are 28m (30yd) from the Level 2 entrance.

Inside the venue, there is level access to the female and male toilet.

Lighting levels are bright.

There are additional standard toilets available on all other floors.

Staff do receive disability awareness training.

Documents can be requested in Braille.

Documents can be requested in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service can be requested.

Staff are Text Relay aware.

Children are welcomed at the venue.