You are on Getting To The Hospital (Ashford Hospital). Skip to the next section.

Getting To The Hospital (Ashford Hospital)

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• By Road View
  • Ashford Hospital is located near Heathrow Airport and is approximately 3 miles away from Junction 13 of the M25.
    From Junction 13 follow the A30 east until you reach a roundabout from where the hospital is signposted.
  • Parking Charges: Up to 20 minutes free for drop off. Up to 2 hours £4.50. 2-3 hours £5.50. 3-4 hours £6.50. 4-5 hours £7.50. 5-6 hours £8.00 Day rate (over 6 hours) £10.00 Weekly rate £25.00
    Blue Badge Parking: Blue Badge parking is free at our hospitals. Blue Badges must be displayed in your vehicle and can be shown or scanned on exit. All our disabled spaces are located close to the main hospital entrances and signs clearly direct the way for people with a disability. There is access on both sites for wheelchair users.
    At St Peter’s Hospital, disabled car parking is mainly located in the A and E car park. There is easy access into the corridor behind A and E. From here you can access the main reception area and the lift to other parts of the hospital. At Ashford, there are ramps at both the Main Entrance and the Outpatient Department entrances. Both sites have easy access to lifts.
    For those with mobility issues who find it difficult to reach our clinics or wards, wheelchairs are located at the main hospital entrances.
    Parking Concessions: We recognise that for some patients visiting our hospitals regularly car parking costs can be a burden. We therefore offer the following concessions which are applicable at both of our hospital sites: Frequent visitors: Weekly parking permit - £25.00 Patients attending Haematology / Oncology Day units: Free for period of treatment. Patients attending long term cardiac rehabilitation clinics: Free for period of treatment. Parents attending our Neonatal Intensive Care Unit (NICU) at St Peter’s Hospital: Three weekly permit - £20.00.
• By Bus View
  • There are regular bus services operating to Ashford Hospital from Heathrow Airport, Hounslow and other surrounding areas.
    There is a White Bus 446 service that operates between the hospitals but this is only free for staff use.
• By Train View
  • The nearest train stations to the hospital are in Ashford (approximately 1.6km away) or Staines (approximately 3.2km away).
    Both stations are on the main bus routes.
• Useful Links View
  • Parking information at the hospital.
  • To view the web page described above click here (opens in new tab).
  • White bus service for staff.
  • To view the web page described above click here (opens in new tab).
  • Travelling to Ashford and St. Peter's hospitals by bus.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• Documents are available in an alternative format and can be provided to include: Braille on request and large print on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.

You are on Parking (Outpatients Car Park). Skip to the next section.

Parking (Outpatients Car Park)

• The venue does have its own car park.
• Parking is not free for all users.
• Parking is not free for Blue Badge holders.
• The car park type is open air/surface.
• Parking spaces for Blue Badge holders cannot booked in advance.
• There is/are 15 Blue Badge parking bay(s) within the car park.
• The dimensions of the Blue Badge parking bay(s) are 251cm x 480cm (8ft 3in x 15ft 9in).
• The nearest Blue Badge bay is 9m (9yd 2ft) from the Outpatients entrance.
• The furthest Blue Badge bay is 36m (39yd 1ft) from the Outpatients entrance.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Assistance may be required because there is/are dropped kerbs.
• The car park surface is tarmac.
• There is a dropped kerb between the car park and the venue.
• The dropped kerb does not have tactile paving.
• There is a road to cross between the car park and the entrance.
• The road is generally busy.
• The car park does not have a height restriction barrier.
• There is a designated drop off point.
• The drop off point is located to the left of the Outpatients entrance.
• There is a dropped kerb from the drop off point.
• There is not tactile paving on the dropped kerb.

You are on Parking (Main Visitors Car Park). Skip to the next section.

Parking (Main Visitors Car Park)

• The venue does have its own car park.
• Parking is not free for all users.
• Parking is free for Blue Badge holders.
• The car park type is open air/surface.
• Parking spaces for Blue Badge holders cannot booked in advance.
• There is/are 11 Blue Badge parking bay(s) within the car park.
• The dimensions of the Blue Badge parking bay(s) are 380cm x 500cm (12ft 6in x 16ft 5in).
• The nearest Blue Badge bay is 16m (17yd 1ft) from the main hospital entrance.
• The furthest Blue Badge bay is 45m (49yd 8in) from the main hospital entrance.
• The route from the car park to the entrance is accessible to a wheelchair user unaided.
• The car park surface is block paving.
• There is not a road to cross between the car park and the entrance.
• The car park does not have a height restriction barrier.
• There is a designated drop off point.
• The drop off point is located in front of the main entrance.

You are on Outside Access (Outpatients Main Entrance). Skip to the next section.

Outside Access (Outpatients Main Entrance)

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• Entrance Details View
  • This information is for the entrance located in front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is an intercom.
  • The height of the intercom is 104cm (3ft 5in).
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 112cm.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope gradient is slight.

You are on Lift (Outpatients Entrance). Skip to the next section.

Lift (Outpatients Entrance)

• There is a lift for public use.
• The lift is located ahead and to the right as you enter the Outpatients entrance.
• The lift is approximately 5m (5yd 1ft) from the Outpatients entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G and 1.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 130cm x 130cm (4ft 3in x 4ft 3in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

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• Comments View
  • The Outpatients Departments can also be accessed by the lifts inside the hospital main entrance.

You are on Other Floors (Outpatients Entrance). Skip to the next section.

Other Floors (Outpatients Entrance)

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• Steps View
  • The floors which are accessible by stairs are G and 1.
  • The stairs are located to the right as you enter the Outpatients entrance.
  • The stairs are approximately 7m from the Outpatients entrance.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are low to moderate.

You are on Entrance (Outpatients Clinics Shared Entrance). Skip to the next section.

Entrance (Outpatients Clinics Shared Entrance)

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• Entrance Details View
  • This information is for the entrance located on level 1 of the Outpatients building.
  • The entrance area/door is not clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 132cm (4ft 4in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) may be difficult to open.
  • The width of the door opening is 81cm.

You are on Opening Times (Outpatients Clinics). Skip to the next section.

Opening Times (Outpatients Clinics)

• Access is by appointment only.

You are on Department / Service (Outpatients - Clinics A, B, C, D and E). Skip to the next section.

Department / Service (Outpatients - Clinics A, B, C, D and E)

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• Department / Service Access View
  • Outpatients - Clinics A, B, C, D and E is located on Level 1 of the Outpatients building.
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are varied.
• Department / Service Facilities View
  • This department/service has; a main reception, sub receptions, a waiting room/area, sub waiting areas, consultation rooms, treatment rooms, accessible toilet facilities for everyone, ambulant toilet facilities for everyone and standard toilet facilities.
  • There are 26 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is available on the department/service.
  • There are accessible toilet facilities within the department/service.
  • There are standard toilet facilities within this department/service.

You are on Reception (Main Reception). Skip to the next section.

Reception (Main Reception)

• The desk/counter is 15m (16yd 1ft) from the lift.
• There is level access to the desk/counter from the entrance.
• Level access to the desk/counter is via lift.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The desk/counter is staffed.
• The lighting levels are good.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.
• There is a touch screen.
• The touch screen is at a suitable height for a wheelchair user.
• There is not a prescription box.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the desk/counter.

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• Comments View
  • All patients visiting the Outpatients Department need to report to the main reception before being directed to the relevant clinic.

You are on Waiting Room / Area (Main Waiting Area). Skip to the next section.

Waiting Room / Area (Main Waiting Area)

• There is a waiting room / area.
• The waiting room / area is approximately 12m from the lift.
• There is level access into the waiting room / area.
• There is a/are door(s) into the waiting room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are double width.
• The door(s) is/are permanently held open.
• The width of the door opening is 106cm (3ft 6in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• No tables are permanently fixed.
• The surface height of the lowest table is 47cm.
• The surface height of the highest table is 65cm.
• The tables do contrast visually with the floor.
• There is ample room for a wheelchair user to manoeuvre.
• Announcements are audible, in person and visual.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is a television.
• Subtitles are available.
• Vending machines are not available.
• A water dispenser is available.
• There is a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Waiting Room / Area (Forget-Me-Not Waiting Area). Skip to the next section.

Waiting Room / Area (Forget-Me-Not Waiting Area)

• There is a waiting room / area.
• The waiting room / area is approximately 5m from the Outpatients entrance.
• There is level access into the waiting room / area.
• There is a/are door(s) into the waiting room / area.
• The door(s) open(s) towards you (pull).
• The door(s) is/are double width.
• The door(s) may be difficult to open.
• The width of the door opening is 162cm (5ft 4in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• All tables are permanently fixed.
• The surface height of the lowest table is 56cm.
• The tables do contrast visually with the floor.
• There is ample room for a wheelchair user to manoeuvre.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Reception (Clinic Areas A, B, C, D). Skip to the next section.

Reception (Clinic Areas A, B, C, D)

• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The desk/counter is staffed.
• The lighting levels are good.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.
• There is not a prescription box.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the desk/counter.

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• Comments View
  • All of the individual clinics have their own reception areas which are similar.

You are on Waiting Room / Area (Clinic Waiting Areas). Skip to the next section.

Waiting Room / Area (Clinic Waiting Areas)

• There is a waiting room / area.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• No tables are permanently fixed.
• There is ample room for a wheelchair user to manoeuvre.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are moderate to good.

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• Comments View
  • All of the clinics have their own individual waiting areas which are similar.

You are on Consultation / Treatment Room (Clinic A - Consultation Room A). Skip to the next section.

Consultation / Treatment Room (Clinic A - Consultation Room A)

• There is / are 5 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Consulting Room A2.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Consultation / Treatment Room (Clinic B - Consultation Room B2). Skip to the next section.

Consultation / Treatment Room (Clinic B - Consultation Room B2)

• There is / are 4 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Consulting Room B2.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Clinic C - Consultation Room C2). Skip to the next section.

Consultation / Treatment Room (Clinic C - Consultation Room C2)

• There is / are 6 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Consulting Room C2.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 85cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Clinic D - Consultation Room D1). Skip to the next section.

Consultation / Treatment Room (Clinic D - Consultation Room D1)

• There is / are 5 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Consulting Room D1.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) may be difficult to open.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Clinic D - Pre-Test Room). Skip to the next section.

Consultation / Treatment Room (Clinic D - Pre-Test Room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Pre-Test Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 85cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Entrance (Clinic E - Cardiology). Skip to the next section.

Entrance (Clinic E - Cardiology)

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• Entrance Details View
  • This information is for the entrance located within the Outpatients clinic corridor.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) may be difficult to open.
  • The width of the door opening is 82cm.

You are on Waiting Room / Area (Clinic E - Cardiology). Skip to the next section.

Waiting Room / Area (Clinic E - Cardiology)

• There is a waiting room / area.
• The waiting room / area is approximately 4m from the Clinic E - Cardiology entrance door.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is not a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• There is not ample room for a wheelchair user to manoeuvre.
• The manoeuvring space is obstructed by chairs.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Consultation / Treatment Room (Clinic E - Cardiology - ECG Rooms). Skip to the next section.

Consultation / Treatment Room (Clinic E - Cardiology - ECG Rooms)

• There is / are 2 consultation / treatment room(s) available.
• The name / number of the room surveyed was; ECG Room 1.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 85cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Clinic E - Cardiology Exercise Treadmill Room). Skip to the next section.

Consultation / Treatment Room (Clinic E - Cardiology Exercise Treadmill Room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Cardiology Exercise Treadmill Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are easy to open.
• The width of the door opening is 85cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Clinic E - Cardiology Echocardiography Room). Skip to the next section.

Consultation / Treatment Room (Clinic E - Cardiology Echocardiography Room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Cardiology Echocardiography Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) may be difficult to open.
• The width of the door opening is 89cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Parent and Baby Room (Forget-Me-Not Waiting Area - Breast Feeding and Baby Change). Skip to the next section.

Parent and Baby Room (Forget-Me-Not Waiting Area - Breast Feeding and Baby Change)

• There is a parent and baby room in the venue.
• The parent and baby room is located within the Forget-Me-Not waiting area, to the left.
• The parent and baby room is approximately 13m from the Outpatients entrance.
• Inside the venue, there is level access into the parent and baby room.
• Staff do not need to be notified for use of the room.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 96cm (3ft 2in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 80cm.
• The tap type is lever.
• There is a/are chair(s) in the parent and baby room.
• There is a chair with armrests on both sides.
• There is not a toilet in the parent and baby room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels are good.

You are on Changing Places (Clinic A). Skip to the next section.

Changing Places (Clinic A)

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• Location and access View
  • The facility is located opposite the Clinic A reception.
  • The facility is approximately 28m (30yd 1ft) from the Outpatients entrance.
  • There is level access into the facility.
• Dimensions and features View
  • You do not need a key for the facility.
  • The dimensions of the facility are 287cm x 385cm (9ft 5in x 12ft 8in).
  • The facility changing bench is wall mounted.
  • The facility changing bench height is fixed.
  • The length of the facility changing bench is 180cm (5ft 11in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers the changing bench and the toilet.
  • The sling is attached to the hoist by hook.
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the left as you face the toilet is 140cm (4ft 7in).
  • The transfer space on the right as you face the toilet is 210cm (6ft 11in).
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall mounted grab rails are on the right.
  • Dropdown rails are provided for the toilet.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The type of wash basin is adjustable.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • Disposal facilities are available.
  • A privacy screen is available.
  • Wide tear off paper roll is available.
  • The facility has a non-slip floor.
  • A functioning emergency alarm is available.

You are on Accessible Toilet (Clinic D - Left Hand Transfer). Skip to the next section.

Accessible Toilet (Clinic D - Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is Braille, tactile, pictorial, written text and dementia friendly signage on or near the toilet door.
  • This accessible toilet is located within Clinic Area D.
  • This accessible toilet is approximately 52m (56yd 2ft) from the Outpatients entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The door is easy to open.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The dimensions of the accessible toilet are 250cm x 210cm (8ft 2in x 6ft 11in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 125cm (4ft 1in).
  • There are dropdown rails on both sides of the toilet.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are clinical waste and waste paper pedal bin disposal units.
  • There is a flashing fire alarm beacon within the cubicle.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 178cm and 186cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 125cm (4ft 1in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 110cm (3ft 7in).
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 105cm.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 83cm (2ft 9in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the external door and wall is good.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Standard Toilet(s) (Clinic B - Urology Pre-Test Room). Skip to the next section.

Standard Toilet(s) (Clinic B - Urology Pre-Test Room)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located within Clinic B.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 5m from the Clinic B entrance.
  • There is no signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • The colour contrast between the internal toilet door(s) and wall(s) is good.
  • The colour contrast between the walls and floor is good.
  • Toilet seats do not have a good colour contrast.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 83cm.
  • The wash basin(s) tap type is sensor.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above the wash basin to the left.
  • Lighting levels are good.
  • This toilet is located in Clinic B and is only for the use of Urology Pre-testing.

You are on Standard Toilet(s) (Female and Male). Skip to the next section.

Standard Toilet(s) (Female and Male)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female toilet is located between the Treatment Suite and Clinic D.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 27m from the Outpatients Entrance.
  • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • The colour contrast between the internal toilet door(s) and wall(s) is good.
  • The colour contrast between the walls and floor is good.
  • Toilet seats do not have a good colour contrast.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 83cm.
  • The wash basin(s) tap type is push.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above and in between the two wash basins.
  • Lighting levels are good.
• Toilet Facilities 2 View
  • The male toilet is located between the Treatment Suite and Clinic D.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 25m from the Outpatients Entrance.
  • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • The colour contrast between the internal toilet door(s) and wall(s) is good.
  • The colour contrast between the walls and floor is good.
  • Toilet seats do not have a good colour contrast.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 83cm.
  • The wash basin(s) tap type is push.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located in between the two wash basins.
  • Lighting levels are good.
  • There are also identical standard male and female toilets to the right of the main reception desk.
    There is a shared standard toilet within the Urology Pre-Test Room / Clinic B however this is only for Urology patients.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Ashford Hospital - Main Entrance link (new tab) - click here.