











| Day | Opening Times |
|---|---|
| Monday | 08:30 - 16:00 |
| Tuesday | 08:30 - 16:00 |
| Wednesday | 08:30 - 15:00 |
| Thursday | 08:30 - 16:00 |
| Friday | 08:30 - 16:00 |
| Saturday | Closed |
| Sunday | Closed |
This venue does have its own car park.
The patron does not have to cross a road.
The car park is 2m from the venue's entrance.
There are 2 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 2m x 2m (6ft 6in x 6ft 6in).
The nearest designated bay is 30m (33yd) from the main accessible entrance.
The car park surface is tarmac.
The car park does not have a height restriction barrier.
There is level access to the service.
The main doors open automatically.
The door opening is 160cm (5ft 2in) wide.
The reception desk is 6m (19ft 8in) from the front entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
There is level access to the service.
There is a hearing assistance system.
The system is a fixed loop.
Staff are trained to use the hearing assistance system.
The lighting levels are bright.
There is a portable hearing loop.
There are adapted toilets within this venue designated for public use.
The toilet is for the sole use of disabled people.
The adapted toilet is located adjacent to reception.
A key is required for the adapted toilet.
The key is a radar key.
The key can be obtained from the customer service desk.
The door opens outwards.
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
There are baby changing facilities in the adapted toilet.
Standard toilets are available.
The female toilets are located adjacent to reception.
Lighting levels are low.
The male toilets are located adjacent to reception.
Lighting levels are low.
Baby change facilities are not located within the standard toilet.
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
Some departments provide home services.
Enquiries can be made by SMS to 07786 200414.