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Photo from NHS Bromley



Disabled Access Guide for Orpington Dental Care

Opening Times

DayOpening Times
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 18:00
Thursday08:30 - 16:00
Friday08:00 - 15:00
SaturdayClosed
SundayClosed

Location

The venue is situated within the centre of the town.

This venue is situated in Orpington.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Orpington.

There is a bus stop within 150m (164yds) of the venue.

Parking

Parking Image

This venue does not have its own car park.

There is a car park for public use within 200m (approx).

The name of the car park is Tesco Car Park.

The car park is located along Station Road.

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are not available.

There is not a designated drop off point.

Outside Access (Main Entrance)

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This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 82cm (2ft 8in) wide.

Level Change (Main Entrance)

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There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

Reception

Reception Image

The desk is 2m (6ft 6in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is low.

The desk is generally staffed.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

Inside Access

Inside Access Image

There is level access once inside the venue.

This venue does play background music.

Music is played in some parts of the venue.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

The type of flooring in walkways and corridors is vinyl.

Although doors are heavy throughout, visitors will never be required to open them as they will be accompanied by a member of staff.

Waiting Room / Area

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There is a waiting room / area.

The waiting room / area is 1m (3ft 3in) from the main entrance.

There is level access into the waiting room / area.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

No chairs are permanently fixed.

No tables are permanently fixed.

All chairs have armrests.

Announcements are in person.

Lighting levels are bright.

The room does have background music playing.

There is a television.

There is space for an assistance dog to rest.

There are no vending machines.

There is no children's play area.

Consultation / Treatment Room

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There are 4 consultation / treatment rooms available.

The room surveyed was 3.

The consultation / treatment room is 13m (14yd) from the main entrance.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 70cm (2ft 3in) wide.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

There is a chair.

The chair is adjustable.

All chairs have armrests.

All chairs are permanently fixed.

No tables are permanently fixed.

Lighting levels are bright.

The room does have background music playing.

Adapted Toilet

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There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

The toilet is not for the sole use of disabled people.

There is pictorial signage on or near the toilet door.

The adapted toilet is 17m (18yd) from the main entrance.

The adapted toilet is located at the rear of the venue.

There is not level access to the adapted toilet.

Features and dimensions of adapted toilets

This is a unisex toilet.

A key is not required for the adapted toilet.

The door opens inwards.

The door is locked by a sliding bolt.

The width of the adapted toilet door is 85cm (2ft 9in).

The door is heavy.

The dimensions of the adapted toilet are 150cm x 185cm (4ft 11in x 6ft ).

Floor manoeuvring space is clear in the adapted toilet.

There is a lateral transfer space.

As you face the toilet pan the transfer space is on the left.

The lateral transfer space is 94cm (3ft 1in).

There is a dropdown rail on the transfer side.

There is not a flush on the transfer side.

The tap type is lever.

There is a mixer tap.

There is not a functional emergency alarm available.

No emergency alarm is fitted in the cubicle.

Disposal facilities are available in the cubicle.

There is not a coat hook.

Position of fixtures in adapted toilets

Wall mounted rails are available.

As you face the toilet the wall mounted grab rails are on the right.

There is not a shelf within the adapted toilet.

There are mirrors in the adapted toilet.

Mirrors are not placed at a lower level or at an angle for ease of use.

The height of the toilet seat above floor level is 42cm (1ft 4in).

There is not a hand dryer.

There is a towel dispenser.

The towel dispenser cannot be reached from seated on the toilet.

The towel dispenser is placed higher than 100cm.

The towel dispenser is 154cm (5ft ) high.

There is a toilet roll holder.

The toilet roll holder can be reached from seated on the toilet.

The toilet roll holder is not placed higher than 100cm.

There is a sink.

The sink cannot be reached from seated on the toilet.

The sink is placed higher than 74cm.

The sink is 84cm (2ft 9in) high.

Colour contrast and lighting in adapted toilets

The contrast between the internal door and wall is poor.

The contrast between the external door and wall is poor.

The contrast between the grab rails and wall is poor.

The contrast between the drop down rails and wall is poor.

The contrast between the walls and floor is good.

Lighting levels are bright.

Level Change (Adapted Toilet and Consultation Room 4)

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There are steps to access this area/service.

The steps are located leading to the raised area.

There are 3 steps to the area/service.

The lighting levels at the steps are bright.

The steps are clearly marked.

The steps are deep.

The steps do not have handrails.

Standard Toilet

Availability and Location of Standard Toilets

Standard toilets are not available.

Additional Information

Staff do receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are not Text Relay aware.