Local access information
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Orleans House Gallery
Riverside
Twickenham
Middlesex
TW1 3DJ
Tel: 020 8831 6000
Fax: 020 8744 0501
Email: artsinfo@richmond.gov.uk
Web: http://www.richmond.gov.uk/arts
Email us about this Venue
Opening Times
| Day | Opening Times |
|---|---|
| Monday | Closed |
| Tuesday | 13:00 - 17:30 |
| Wednesday | 13:00 - 17:30 |
| Thursday | 13:00 - 17:30 |
| Friday | 13:00 - 17:30 |
| Saturday | 13:00 - 17:30 |
| Sunday | 14:00 - 17:30 |
Opening times given are for summer, April - September.
In winter the venue closes at 16:30.
Location
The venue is situated outside the centre of the town or city.
This venue is situated in Twickenham.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Twickenham.
There is not a bus stop within 150m (164yds) of the venue.
The nearest underground station is Richmond.
Parking
This venue does have its own car park.
Parking is free for all users.
The car park is at the side of the venue.
The car park type is open air/surface.
There are 0 designated parking bay(s) within the car park.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are uneven surfaces.
The car park surface is loose chippings.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
The car park is 20m from the venue's entrance.
Access to the car park is via Orleans Road only.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the venue.
There is level access to the service.
The main doors open away from you (push).
The doors are single width.
The doors are light.
The door opening is 86cm (2ft 9in) wide.
Outside Access (Rear Entrance)
This information is for the entrance located to the rear of the building.
There is not level access to the service.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 83cm (2ft 8in) wide.
No Level Access (Rear Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is easy.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
There are steps to access this area/service.
The steps are located to the left of the entrance.
There are 4 steps to the area/service.
The lighting levels at the steps are medium.
The steps are medium.
The steps do have handrails.
The handrails are on both sides.
This entrance gives access to the ground floor gallery.
Reception
The reception desk is 5m (16ft 4in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is high.
The desk has a lowered section.
Lighting levels are medium.
There is not a hearing assistance system.
Inside Access
There is not level access to the service.
This venue does not play background music.
The lighting levels are low.
No Level Access (Inside Access)
There are steps to access this area/service.
The steps are located leading to the Octogon room and toilets.
There are 5 steps to the area/service.
The lighting levels at the steps are medium.
The steps are not clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on the right going up.
The building is split into two main areas, the Octagon Room area which includes toilet facilities and the gallery which has two floors.
Ramped access to the Octogon room and the toilets is via the rear entrance.
Other Floors
The floors which are accessible by stairs are G-1.
There are 15+ steps between floors.
The lighting level is bright.
The steps are clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on the right side going up.
There is a landing.
The services on the floors which are not accessible are the upper gallery exhibits and toilet facilities.
Photographs of exhibits on the upper floor can be made available.
Lift
There is not a lift for public use.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
There is pictorial signage on or near the toilet door.
The adapted toilet is 18m (20yd) from the rear entrance.
The adapted toilet is located to the left as you enter.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 92cm (3ft ).
The door is heavy.
The dimensions of the adapted toilet are 186cm x 190cm (6ft 1in x 6ft 2in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 118cm (3ft 10in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 47cm (1ft 6in).
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is not placed higher than 100cm.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink cannot be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is fair.
The contrast between the drop down rails and wall is fair.
The contrast between the walls and floor is fair.
Lighting levels are medium.
The baby change facilities are located within the adapted toilet.
The height of the baby change table once extended is 97cm (3ft 2in).
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located close to the fixed ramp entrance.
The female toilets are 6m (19ft 8in) from the rear entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
Access to Standard Male Toilets
The male toilets are located close to the fixed ramp entrance.
The male toilets are 6m (19ft 8in) from the rear entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
Additional Information
Documents can be requested in Braille.
Documents are available in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are not Type Talk aware.
Children are welcomed at the venue.
Introduction
Related link Coach House and Stables.
