Disabled Access Guide for Orchard House Dental Practice

The venue is situated outside the centre of the town.

This venue is situated in Beckenham.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Eden Park.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is free for all users.

The car park is at the front of the venue.

The car park type is open air/surface.

There are 0 designated parking bay(s) within the car park.

The route from the car park to the entrance is accessible to a wheelchair user unaided.

The car park surface is block paving.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

This information is for the entrance located at the front of the venue.

There is not level access to the service.

The main doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 160cm (5ft 2in) wide.

There is a second set of doors.

The doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 126cm (4ft 1in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

The width of the ramp or slope is 130cm (4ft 3in).

The desk is 4m (13ft 1in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk does not have a lowered section.

The desk is generally staffed.

Lighting levels are bright.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

There is level access once inside the venue.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

The type of flooring in walkways and corridors is vinyl and wood.

There is a waiting room / area.

The waiting room / area is 3m (9ft 10in) from the main entrance.

There is level access into the waiting room / area.

There are doors into the waiting room / area.

The door opening is 73cm (2ft 4in) wide.

The type of flooring is carpet.

There is room for a wheelchair user to manoeuvre.

No chairs are permanently fixed.

No tables are permanently fixed.

No chairs have armrests.

Announcements are in person.

Lighting levels are bright.

There is no television.

There is space for an assistance dog to rest.

There are no vending machines.

There is a children's play area.

There are 5 consultation / treatment rooms available.

The room surveyed was 1.

The consultation / treatment room is 8m (26ft 2in) from the main entrance.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are light.

The door opening is 68cm (2ft 2in) wide.

The type of flooring is vinyl.

There is a chair.

The chair is adjustable.

No chairs have armrests.

All chairs are permanently fixed.

All tables are permanently fixed.

A hoist is not available.

Lighting levels are bright.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Unisex Toilets

The unisex toilet is located to the left as you enter.

The unisex toilets are 8m (26ft 2in) from the main entrance.

Inside the venue, there is level access to the unisex toilet.

Lighting levels are bright.

Baby Change Facilities

Baby change facilities are not located within the venue.

Staff do receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are not Text Relay aware.

Plastic cups are available.

Drinking straws are not available on request.