Disabled Access Guide for O′Connor and Associates Dental Surgery

Access is by appointment only.

The venue is situated within the centre of the area.

This venue is situated in Anerley.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Anerley.

There is a bus stop within 150m (164yds) of the venue.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are not available.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 89cm (2ft 11in) wide.

There is a second set of doors.

The doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 84cm (2ft 9in) wide.

There are steps to access this area/service.

The steps are located leading to the entrance.

There are 4 steps to the area/service.

The steps are not clearly marked.

The steps are deep.

The steps do not have handrails.

The desk is 6m (19ft 8in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is low.

The desk is generally staffed.

Lighting levels are bright.

There is not a hearing assistance system.

There is a bell to attract attention.

The bell is at a suitable height for a wheelchair user.

There is not sufficient space to write or sign documents on the counter.

There is not level access once inside the venue.

There is not a hearing assistance system.

This venue does play background music.

Music is played in some parts of the venue.

The lighting levels are medium.

Motorised scooters are allowed in public parts of the venue.

The type of flooring in walkways and corridors is carpet.

There is a waiting room / area.

The waiting room / area is 5m (16ft 4in) from the main entrance.

There is level access into the waiting room / area.

There are doors into the waiting room / area.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 77cm (2ft 6in) wide.

The type of flooring is carpet.

There is not room for a wheelchair user to manoeuvre.

No chairs are permanently fixed.

No tables are permanently fixed.

No chairs have armrests.

Announcements are in person.

Lighting levels are medium.

The room does have background music playing.

There is no television.

There is not space for an assistance dog to rest.

There are no vending machines.

There is no children's play area.

There are 3 consultation / treatment rooms available.

The room surveyed was 1.

The consultation / treatment room is 3m (9ft 10in) from the waiting room.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 75cm (2ft 5in) wide.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

There is a chair.

The chair is adjustable.

All chairs have armrests.

No chairs are permanently fixed.

Lighting levels are bright.

The room does not have background music playing.

The floors which are accessible by stairs are G-1.

There are 15+ steps between floors.

The lighting level is medium.

The steps are not clearly marked.

The steps are deep.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

The services on the floors which are not accessible are additional consultation rooms and standard toilet.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Unisex Toilets

The unisex toilet is located upstairs.

The unisex toilets are 1m (3ft 3in) from the stairs.

Inside the venue, there is not level access to the unisex toilet.

Lighting levels are medium.

Baby Change Facilities

Baby change facilities are not located within the venue.

Staff do receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are not Text Relay aware.