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Disabled Access Guide for Oakfield Surgery
21 High Street
Penge
London
SE20 7HJ
Tel: 020 8776 6514
Fax: 020 8778 7424
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Opening Times
| Day | Opening Times |
|---|---|
| Monday | 08:00 - 18:30 |
| Tuesday | 08:00 - 18:30 |
| Wednesday | 08:00 - 18:30 |
| Thursday | 08:00 - 18:30 |
| Friday | 08:00 - 18:30 |
| Saturday | Closed |
| Sunday | Closed |
The surgery is open Saturdays for appointment only, please contact the venue for futher details.
Location
The venue is situated outside the centre of the area.
This venue is situated in Penge.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Penge West.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does not have its own car park.
There is not a car park for public use within 200m (approx).
On street marked Blue Badge bays are not available.
Clearly signed and/or standard on street marked bays are not available.
There is not a designated drop off point.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the building.
There is not level access to the service.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 81cm (2ft 7in) wide.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is moderate.
The ramp or slope is portable.
Please contact reception.
The width of the ramp or slope is 90cm (2ft 11in).
There are steps to access this area/service.
The steps are located in front of the entrance.
There are 1 steps to the area/service.
The steps are not clearly marked.
The steps are medium.
The steps do not have handrails.
Reception
The desk is 3m (9ft 10in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is high.
The desk does not have a lowered section.
The desk is generally staffed.
Lighting levels are medium.
There is not a hearing assistance system.
There is not a touchscreen.
There is not a prescription box.
There is not a bell to attract attention.
There is not sufficient space to write or sign documents on the counter.
Inside Access
There is level access once inside the venue.
There is not a hearing assistance system.
This venue does not play background music.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
The type of flooring in walkways and corridors is carpet and vinyl.
Waiting Room / Area
There is a waiting room / area.
The waiting room / area is 2m (6ft 6in) from the main entrance.
There is level access into the waiting room / area.
The type of flooring is vinyl.
There is not room for a wheelchair user to manoeuvre.
No chairs are permanently fixed.
No chairs have armrests.
Announcements are in person.
Lighting levels are medium.
There is no television.
There is not space for an assistance dog to rest.
There are no vending machines.
There is no children's play area.
Consultation / Treatment Room
There are 2 consultation / treatment rooms available.
The room surveyed was Doctor's Consultation Room.
The consultation / treatment room is 9m (29ft 6in) from the main entrance.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 77cm (2ft 6in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is a bed/couch.
The bed/couch is not adjustable.
There is a chair.
The chair is not adjustable.
No chairs have armrests.
No chairs are permanently fixed.
Lighting levels are bright.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is no additional signage on or near the toilet door.
The adapted toilet is 9m (29ft 6in) from the main entrance.
The adapted toilet is located at the rear of the building.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is required for the adapted toilet.
The key is not a radar key.
The key can be obtained from reception.
The door opens outwards.
The width of the adapted toilet door is 72cm (2ft 4in).
The door is heavy.
The dimensions of the adapted toilet are 136cm x 186cm (4ft 5in x 6ft 1in).
Floor manoeuvring space is not clear in the adapted toilet.
There is not a lateral transfer space.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
No emergency alarm is fitted in the cubicle.
Disposal facilities are not available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on the right.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are not placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 42cm (1ft 4in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is not a towel dispenser.
There is not a toilet roll holder.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is poor.
The contrast between the drop down rails and wall is poor.
The contrast between the walls and floor is fair.
Lighting levels are bright.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Unisex Toilets
The unisex toilet is located at the rear of the building.
The unisex toilets are 10m (11yd) from the main entrance.
Inside the venue, there is level access to the unisex toilet.
Lighting levels are low.
Baby Change Facilities
Baby change facilities are not located within the venue.
Additional Information
Staff do receive disability awareness training.
Registered assistance dogs are not welcomed.
A member of staff trained in BSL skills is not generally on duty.
Staff are not Text Relay aware.
