Local access information
across the country
Disabled Access Guide for The O2 Centre
255 Finchley Road
Swiss Cottage
London
NW3 6LU
Tel: 020 7794 7716
Fax: 020 7794 7709
Email: o2.centre@landsecurities.com
Web: http://www.o2centre.co.uk
Email us about this Venue
Find more venues in Land Securities
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 06:00 - 00:30 |
| Tuesday | 06:00 - 00:30 |
| Wednesday | 06:00 - 00:30 |
| Thursday | 06:00 - 00:30 |
| Friday | 06:00 - 01:00 |
| Saturday | 06:00 - 01:00 |
| Sunday | 07:00 - 00:15 |
Location
The venue is situated within the centre of the area.
This venue is situated in Swiss Cottage.
The nearest mainline Railway Station is Finchley Road & Frognal.
There is a bus stop within 150m (164yds) of the venue.
The nearest underground station is Finchley Road.
Parking
This venue does have its own car park.
Parking is not free for all users.
Parking is not free for Blue Badge holders.
The car park is at the back of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 10+ designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.7m x 4.9m (12ft 1in x 16ft ).
The nearest designated bay is 18m (20yd) from the rear entrance.
The furthest designated bay is 63m (69yd) from the rear entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are dropped kerbs.
The car park surface is tarmac.
There is a dropped kerb/non stepped access from the car park to the venue.
The dropped kerb does have tactile paving.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
There is 2 hour free parking for Sainsbury's customers when they spend £10 or more.
There is 1 hour free parking for Homebase customers when they spend £10 or more.
Outside Access (Main Entrance)
This information is for the entrance located on Finchley Road.
There is not level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 252cm (8ft 3in) wide.
The are also two sets of double, heavy, manual doors that open to you and 240cm in width.
At the time of survey, the automatic doors were not in use as a sign on the door says they remain closed during the cold weather.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
Outside Access (Rear Entrance)
This information is for the entrance located in the car park.
There is level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 190cm (6ft 2in) wide.
There is a second set of doors.
The doors open automatically.
The doors are double width.
The door opening is 185cm (6ft ) wide.
Inside Access
There is level access to the service.
There is not a hearing assistance system.
This venue does not play background music.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
Customers cannot charge scooters or wheelchairs at the venue.
Other Floors (Main Entrance)
The floors which are accessible by stairs are G-1-2.
There are 15+ steps between floors.
The lighting level is bright.
The steps are clearly marked.
The steps are deep.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Escalators can be used to access other floors.
The floors which are accessible by escalator are G-1-2.
The escalator steps are clearly marked.
The head and foot of the escalators are not clearly marked.
The lighting level is bright.
Lift (Main Entrance)
There is a lift for public use.
The lift is located in the main foyer opposite the main entrance.
The lift is a standard lift.
The floors which are accessible by this lift are G-1-2.
The lift is 14m (15yd) from the main entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.6m x 1.3m (5ft 2in x 4ft 3in).
The clear door width is 85cm.
There are not separate entry and exit doors in the lift.
There is not a mirror to aid reversing out of the lift.
The lift does not have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is medium.
The lift does not have Braille markings.
The lift does have tactile markings.
This lift is out of use until 22nd March 2013 due to a service upgrade.
Lift (Alternative Lift - Goods)
There is a lift for public use.
The lift is located to the left as you enter.
The lift is a standard lift.
The floors which are accessible by this lift are 1-2.
The lift is 51m (56yd) from the main entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.55m x 1.7m (5ft 1in x 5ft 6in).
The clear door width is 154cm.
There are separate entry and exit doors in the lift.
The lift does have a visual floor indicator.
The lift does not have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is bright.
The lift does not have Braille markings.
The lift does have tactile markings.
This lift is temporarily open to the public whilst the main lift has a service upgrade.
As of 22nd March 2013, this lift will no longer be open to the public.
Other Floors (Rear Entrance)
Escalators can be used to access other floors.
The floors which are accessible by escalator are G-1.
The escalator steps are clearly marked.
The head and foot of the escalators are clearly marked.
The lighting level is medium.
Lift (Rear Entrance)
There is a lift for public use.
The lift is located on the right as you enter past the escalators.
The lift is a standard lift.
The floors which are accessible by this lift are G-1.
The lift is 21m (23yd) from the rear entrance.
The dimensions of the lift are 1.35m x 1.4m (4ft 5in x 4ft 7in).
The clear door width is 90cm.
There are not separate entry and exit doors in the lift.
There is not a mirror to aid reversing out of the lift.
The lift does not have a visual floor indicator.
The lift does not have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is low.
The lift does not have Braille markings.
The lift does not have tactile markings.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The accessible toilet is 20m (22yd) from the lift.
The accessible toilet is located off the 2nd floor concourse.
There is level access to the accessible toilet.
This is by lift.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is required for the accessible toilet.
The key is a radar key.
The door opens outwards.
The door is locked by a locking handle.
The width of the accessible toilet door is 85cm (2ft 9in).
The door is heavy.
The dimensions of the accessible toilet are 150cm x 180cm (4ft 11in x 5ft 10in).
Floor manoeuvring space is clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 75cm (2ft 5in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are not available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the accessible toilet.
There are not mirrors in the accessible toilet.
The height of the toilet seat above floor level is 48cm (1ft 6in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is poor.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are bright.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Unisex Toilets
The unisex toilet is located off the 2nd floor concourse.
The unisex toilets are 19m (21yd) from the lift.
Inside the venue, there is level access to the unisex toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are located within the venue.
The baby change facilities are located off the 2nd floor concourse.
The height of the baby change table once extended is 98cm (3ft 2in).
Inside the venue, there is level access to the baby change facility.
Additional Information
Staff do not receive disability awareness / equality training.
Documents are not available in Braille.
Documents are not available in large print.
A member of staff trained in BSL skills is not generally on duty.
This service cannot be requested.
Staff are Text Relay aware.
