Disabled Access Guide for Northampton Station

The venue is situated within the centre of the town.

This venue is situated in Northampton.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Northampton.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is not free for all users.

Parking is free for Blue Badge holders.

The car park is at the front of the venue.

The car park type is open air/surface.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 10+ designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3.8m x 4.8m (12ft 5in x 15ft 8in).

The nearest designated bay is 18m (20yd) from the main entrance.

The furthest designated bay is 60m (65yd) from the main entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are dropped kerbs.

The car park surface is tarmac.

There is a dropped kerb/non stepped access from the car park to the venue.

The dropped kerb does have tactile paving.

The patron does have to cross a road.

The road is not generally busy.

The car park does not have a height restriction barrier.

There is a designated drop off point.

The drop off point is located at the front of the station.

There is not a dropped kerb from the drop off point.

The 2nd photograph shows the route to the entrance from the car park.

This information is for the entrance located at the front of the station, in the car park.

There is level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 216cm (7ft 1in) wide.

The reception desk is 10m (11yd) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk does not have a lowered section.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

The reception desk is 25m (27yd) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk does not have a lowered section.

Lighting levels are medium.

There is not a hearing assistance system.

There is level access to the service.

This venue does not play background music.

The lighting levels are varied.

Motorised scooters are allowed in some parts of the venue.

There are steps to access this area/service.

The steps are located leading down to and from the footbridge.

There are 15+ steps to the area/service.

The steps are not clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

There is a standard and/or platform lift to access this area/service.

There is a lift for public use.

The lift is located on Platform 1.

The lift is a standard lift.

The floors which are accessible by this lift are Platform - Footbridge.

The lift is 80m (87yd) from the main entrance.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 1.35m x 1.75m (4ft 5in x 5ft 8in).

The clear door width is 110cm.

There are separate entry and exit doors in the lift.

There is not a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does have an audible announcer.

The controls for the lift are not within reach for a wheelchair user.

The controls are 105cm to 120cm in height.

The lighting level in the lift is medium.

The lift does have Braille markings.

The lift does have tactile markings.

There are 4 platform(s) at this station.

The station is staffed.

There are generally 28 member(s) of staff on duty.

There is an office to obtain help.

This office is located immediately beyond the security barriers.

The office to obtain help is 30m (33yd) from the main entrance.

There is a ticket office.

The ticket office is located immediately beyond the entrance.

The ticket office is 10m (11yd) from the main entrance.

The train companies operating from within this station are London Midland.

There is a taxi rank.

The taxi rank is located immediately outside the entrance.

The taxi rank is 5m (16ft 4in) from the main entrance.

Shops and services within the station include 3 coffee shops and a WHSmith.

All key concourse shops and services have level access.

Announcements on platforms are both audio and visual.

Wider ticket barriers are available to access platforms.

Platforms which have tactile markings at the platform edge are 4 and 5.

Adapted toilets are not located on the platform(s).

Adapted toilets are located on the main station concourse.

There is a wheelchair available to borrow.

To borrow a wheelchair please ask at the Information Help Desk.

The photograph shows the designated drop off area.

This information is for platform(s) 1-5.

The platform(s) which has/have level access is/are 1-5.

The platform(s) accessed by lift is/are 2-3.

The platform(s) which can be accessed by either level access/ramps/lifts/stairclimber from inside the station is/are 1-5.

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

Features and dimensions of adapted toilets

Position of fixtures in adapted toilets

Colour contrast and lighting in adapted toilets

Baby change facilities are located within the venue.

The baby change facilities are located in the adapted toilet.

The height of the baby change table once extended is 90cm (2ft 11in).

Inside the venue, there is level access to the baby change facility.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female and Male Toilets

The female and male toilets are located at the rear of the station concourse.

The female and male toilets are 30m (33yd) from the main entrance.

Inside the venue, there is level access to the female and male toilet.

Lighting levels are bright.

The photograph shows the standard male toilet.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Children are welcomed at the venue.