Disabled Access Guide for North Wembley Station

The venue is situated outside the centre of the town or city.

This venue is situated in Wembley.

The venue is on a road with a steep gradient.

This venue does not have its own car park.

On street marked Blue Badge bays are not available.

There is not level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 90cm (2ft 11in) wide.

There are steps to access this area/service.

There are 1 steps to the area/service.

The lighting levels at the steps are bright.

The steps are not clearly marked.

The steps are shallow.

The steps do not have handrails.

The reception desk is 3m (9ft 10in) from the front entrance.

There is level access to reception from the entrance.

The reception desk is low.

Lighting levels are bright.

There is not a hearing assistance system.

There are 2 platform(s) at this station.

The station is not staffed.

There is an office to obtain help.

This office is located by the entrance.

There is not a taxi rank.

Announcements on platforms are both audio and visual.

The station is staffed Monday - Saturday 05:05 - 00:50 & Sunday 06:50 - 00:30

There is no level access to the platform(s).

There are 15+ steps to the service.

The steps are well lit.

The steps are deep.

The steps have handrails.

The steps have handrails on on both sides going up.

The steps are clearly marked.

There is not an adapted toilet.

Staff do receive disability awareness / equality training.

Documents are not available in Braille.

Documents are not available in large print.

A member of staff trained in BSL skills is not generally on duty.

Staff are trained to take TypeTalk calls.