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Disabled Access Guide for Newent House
8-10 Browns Road
Surbiton
Surrey
KT5 8SP
Tel: 020 8547 6312
Fax: 020 8339 9002
Email: newentfeedback@rbk.kingston.gov.uk
Web: http://www.kingston.gov.uk/newent
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Introduction
Newent House houses the Newent Resource Centre, The Newent Day Centre & The Newent Residential Home.
The Residential Home houses 35 people.
There are three bedrooms for people on respite and all bedrooms are single.
The home is staffed 24 hours a day by assistant managers and care officers including a full-time Activities Officer, who organises a range of activities and outings.
There are a full range of support services, including cooking, cleaning and laundry.
Residents are fully encouraged to live an independent life, with visitors always welcome.
Several residents visit local shops or are members of local clubs, and can go further afield if they wish to.
All referrals for permanent and respite places are carried out through a care manager.
The Day Centre provides personal care during the day, various activities and outings, as well as bathing, access to district nurses and an on-site hairdresser.
A three-course meal is provided at lunch time as are tea and biscuits and cold refreshments - there is also a private bar for their use.
A wide range of packages are catered for, being based on the individual needs of each service user. These are worked out with the client, the relevant care manager, families and staff. All referrals to the service come through a care manager.
Location
The venue is situated outside the centre of the town or city.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Surbiton.
Parking
This venue does have its own car park.
The car park is at the front of the venue.
The car park type is open air/surface.
There are 3 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3m x 3m (9ft 10in x 9ft 10in).
The nearest designated bay is 3m (9ft 10in) from the main accessible entrance.
The car park surface is tarmac.
The car park does not have a height restriction barrier.
Outside Access (Browns Road)
There is level access to the service.
The main doors open both ways.
The doors are double width.
The doors are heavy.
The door opening is 160cm (5ft 2in) wide.
There is a second set of doors.
The doors open both ways.
The doors are double width.
The doors are heavy.
The door opening is 160cm (5ft 2in) wide.
Inside Access (Residential & Day Centre)
There is level access to the service.
This venue does not play background music.
The lighting levels are bright.
There is hearing assistance available in certain rooms.
The photograph shows one of the rest rooms in the Day Centre.
Inside Access (Adult Changing Facility - Day Centre)
The lighting levels are low.
Other Floors
The floors which are accessible by stairs are G-1-2.
There are 15+ steps between floors.
The lighting level is bright.
The steps are clearly marked.
The steps are deep.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift
There is a lift for public use.
The lift is a platform lift.
The floors which are accessible by this lift are G-1-2.
The lift is 8m (26ft 2in) from the accessible entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 0.8m x 1.4m (2ft 7in x 4ft 7in).
Lift
The lift is located off the foyer.
The lift is a standard lift.
The floors which are accessible by this lift are G-1-2.
The lift is 8m (26ft 2in) from the accessible entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.1m x 1.5m (3ft 7in x 4ft 11in).
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The lighting level in the lift is bright.
The lift does not have Braille markings.
The lift does have tactile markings.
The lift has a fold down seat available.
Adapted Toilet (Residential Home)
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is for the sole use of disabled people.
The adapted toilet is located off the foyer.
Features and dimensions of adapted toilets
A key is not required for the adapted toilet.
The door opens by sliding.
The door is locked by a twist lock.
The dimensions of the adapted toilet are 150cm x 200cm (4ft 11in x 6ft 6in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 50cm (1ft 7in).
The tap type is lever.
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 45cm (1ft 5in).
There is a towel dispenser.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 130cm (4ft 3in) high.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink is placed higher than 74cm.
The sink is 80cm (2ft 7in) high.
Colour contrast and lighting in adapted toilets
The contrast between the walls and floor is good.
Wall mounted and drop down rails are available.
There are two adapted toilets available, 1 male and 1 female.
Adapted Toilet (Day Centre)
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is for the sole use of disabled people.
The adapted toilet is located off the main corridor.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The dimensions of the adapted toilet are 200cm x 140cm (6ft 6in x 4ft 7in).
There is a lateral transfer space.
The lateral transfer space is 80cm (2ft 7in).
The tap type is lever.
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 45cm (1ft 5in).
Colour contrast and lighting in adapted toilets
The contrast between the walls and floor is good.
Wall mounted and drop down rails are available.
There are two toilet cubicles available in the Day Centre, with a communal adult changing facility.
Restaurant / Bar (dining room area)
No tables are permanently fixed.
No chairs are permanently fixed.
The distance between the floor and the lowest dining table is 80cm (2ft 7in).
There is ample room for a wheelchair user to manoeuvre.
Menus are not available in Braille.
Menus are available in large print.
Menus are presented in contrasting colours.
The type of food served here is snacks, meals, drinks.
Additional Information
Staff do receive disability awareness training.
Registered assistance dogs are welcomed.
Plastic cups are available.
Plastic cutlery is available.
Drinking straws are available on request.
