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Disabled Access Guide for Newark North Gate Station
Appleton Gate
Newark-on-Trent
Nottinghamshire
NG24 1LS
Tel: 08457 225 225
Textphone: 08451 242 224
Email: customercare@GNER.co.uk
Web: http://www.gner.co.uk
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Opening Times
| Day | Opening Times |
|---|---|
| Monday | 05:30 - 01:30 |
| Tuesday | 05:30 - 01:30 |
| Wednesday | 05:30 - 01:30 |
| Thursday | 05:30 - 01:30 |
| Friday | 05:30 - 01:30 |
| Saturday | 05:30 - 23:00 |
| Sunday | 08:30 - 01:00 |
Location
The venue is situated within the centre of the town or city.
This venue is situated in Newark-on-Trent.
The venue is not on a road with a steep gradient.
Parking
This venue does have its own car park.
The car park is at the front of the venue.
The car park type is open air/surface.
There are 15 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.7m x 4.8m (12ft 1in x 15ft 8in).
The nearest designated bay is 30m (33yd) from the main accessible entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
The car park surface is tarmac.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
Outside Access (Northgate)
There is level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 145cm (4ft 9in) wide.
There is a second set of doors.
The doors open automatically.
The doors are double width.
The door opening is 145cm (4ft 9in) wide.
Reception (Ticket Office)
The reception desk is 6m (19ft 8in) from the front entrance.
There is level access to reception from the entrance.
The reception desk is low.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
There are gates, 62 cm wide, leading from the Ticket Office onto Platform 1.
There is also a wider gate, 111cm wide, available, shown in photograph 2.
Train Station
There are 3 platform(s) at this station.
The station is staffed.
There are generally 3 member(s) of staff on duty.
There is an office to obtain help.
This office is located on platform 1.
The train companies operating from within this station are GNER.
There is a taxi rank.
The taxi rank is located adjacent to the main entrance.
The taxi rank is 4m (13ft 1in) from the accessible entrance.
Shops and services within the station include customer services and cafe.
Announcements on platforms are both audio and visual.
Wider ticket barriers are available to access platforms.
Adapted toilets are located on the platform(s).
Adapted toilets are located on platform(s) 1.
Platform
This information is for platform(s) 1-3.
The platform(s) which has/have level access is/are 1.
The platform(s) accessed by lift is/are 2-3.
Other Floors
The floors which are accessible by stairs are Platform - Footbridge.
There are 15+ steps between floors.
The lighting level is medium.
The steps are clearly marked.
The steps are deep.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift
There is a lift for public use.
The lift is located on Platform 1, to the right as you enter.
The lift is a standard lift.
The floors which are accessible by this lift are Platform - Footbridge.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.4m x 1.6m (4ft 7in x 5ft 2in).
The clear door width is 109cm.
There are separate entry and exit doors in the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is medium.
The lift does have Braille markings.
The lift does have tactile markings.
There is an identical lift leading to Platforms 2 and 3 from the footbridge.
There is an easy ramp in front of the lifts on the platform level.
Restaurant / Bar (Cafexpresshop)
Once inside, there is level access to the service.
There is not ample room for a wheelchair user to manoeuvre.
The type of food served here is hot and cold snacks.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is for the sole use of disabled people.
The adapted toilet is 17m (18yd) from the accessible entrance.
The adapted toilet is located at the far end of the platform.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is required for the adapted toilet.
The key is a radar key.
The key can be obtained from customer services.
The door opens outwards.
The door is locked by a twist lock.
The dimensions of the adapted toilet are 235cm x 210cm (7ft 8in x 6ft 10in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 160cm (5ft 2in).
The tap type is lever.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 48cm (1ft 6in).
There is a hand dryer.
The hand dryer is placed higher than 100cm.
The hand dryer is 105cm (3ft 5in) high.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the walls and floor is poor.
Lighting levels are bright.
Wall mounted and drop down rails are available.
There are baby changing facilities in the adapted toilet.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located at the far end of the platform.
The female toilets are 17m (18yd) from the accessible entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
Access to Standard Male Toilets
The male toilets are located at the far end of the platform.
The male toilets are 17m (18yd) from the accessible entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are not located within the standard toilet.
Additional Information
Registered assistance dogs are welcomed.
The photo shows the level access point from the drop off area to the main entrance.
