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Disabled Access Guide for Neurosupport
Norton Street
Liverpool
Merseyside
L3 8LR
Tel: 0151 2982999
Fax: 0151 2982333
Email: info@neurosupport.org.uk
Web: http://www.neurosupport.org.uk
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Location
The venue is situated within the centre of the city.
This venue is situated in Liverpool.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Lime Street.
Parking
This venue does have its own car park.
The car park is at the front of the venue.
The car park type is open air/surface.
There are 6 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 2.8m x 4m (9ft 2in x 13ft 1in).
The nearest designated bay is 6m (19ft 8in) from the main accessible entrance.
The car park surface is tarmac.
The car park does not have a height restriction barrier.
Outside Access (Main Entrance)
There is not level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 140cm (4ft 7in) wide.
There is a second set of doors.
The doors open automatically.
The doors are double width.
The door opening is 140cm (4ft 7in) wide.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the main entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
The width of the ramp or slope is 140cm (4ft 7in).
Reception
The reception desk is 8m (26ft 2in) from the front entrance.
There is level access to reception from the entrance.
The reception desk is low.
Lighting levels are bright.
There is not a hearing assistance system.
Inside Access
There is level access to the service.
There is a hearing assistance system.
The system is a fixed loop.
Staff are trained to use the hearing assistance system.
This venue does not play background music.
The lighting levels are bright.
There is an IT suite available on the first floor of the building.
The IT suite has a rollerball mouse, large print keyboard, head set and a height adjustable table available.
Other Floors
The floors which are accessible by stairs are G-1.
There are 15+ steps between floors.
The lighting level is bright.
The steps are clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift
There is a lift for public use.
The lift is located in the foyer.
The lift is a standard lift.
The floors which are accessible by this lift are G-1.
The lift is 10m (11yd) from the accessible entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.4m x 1m (4ft 7in x 3ft 3in).
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does not have an audible announcer.
The lighting level in the lift is bright.
The lift does not have Braille markings.
The lift does have tactile markings.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is for the sole use of disabled people.
The adapted toilet is 14m (15yd) from the accessible entrance.
The adapted toilet is located in the foyer.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 84cm (2ft 9in).
The dimensions of the adapted toilet are 200cm x 180cm (6ft 6in x 5ft 10in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on both sides.
The lateral transfer space is 80cm (2ft 7in).
The tap type is lever.
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 46cm (1ft 6in).
There is a hand dryer.
The hand dryer is not placed higher than 100cm.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink is placed higher than 74cm.
The sink is 75cm (2ft 5in) high.
Colour contrast and lighting in adapted toilets
The contrast between the walls and floor is good.
Lighting levels are bright.
The door is touch pad operated.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located in the foyer.
The female toilets are 14m (15yd) from the accessible entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
Access to Standard Male Toilets
The male toilets are located in the foyer.
The male toilets are 14m (15yd) from the accessible entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are not located within the standard toilet.
Additional Information
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
