Disabled Access Guide for Nelson Clinic

Related link Nelson Pharmacy.

The venue is situated within the centre of the city.

This venue is situated in London.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Marylebone.

There is a bus stop within 150m (164yds) of the venue.

The nearest underground station is Bond Street.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are available.

Standard marked parking bays are located on Duke Street.

There is not a designated drop off point.

This information is for the entrance located at the front of the venue.

There is not level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 83cm (2ft 8in) wide.

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 15+ steps to the area/service.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

The desk is 4m (13ft 1in) from the clinic entrance.

There is level access to reception from the entrance.

The reception desk is high.

Lighting levels are bright.

There is not a hearing assistance system.

There is not a prescription box.

There is a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

There is not level access once inside the venue.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are bright.

The type of flooring in walkways and corridors is stone.

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

There are 4 consultation / treatment rooms available.

The room surveyed was No. 1.

The consultation / treatment room is 8m (26ft 2in) from the clinic reception.

There is not level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 73cm (2ft 4in) wide.

The type of flooring is carpet.

There is room for a wheelchair user to manoeuvre.

There is a bed/couch.

The bed/couch is adjustable.

There is a chair.

The chair is adjustable.

No chairs have armrests.

No chairs are permanently fixed.

No tables are permanently fixed.

A hoist is not available.

Lighting levels are bright.

The room does not have background music playing.

A flashing alarm is not available.

A vibrating alarm is not available.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Male Toilets

The male toilets are located left past reception.

The male toilets are 11m (12yd) from the clinic entrance.

Inside the venue, there is not level access to the male toilet.

Lighting levels are bright.

Access to Standard Female and Male Toilets

The female and male toilets are located left past reception.

The female and male toilets are 16m (17yd) from the clinic entrance.

Inside the venue, there is not level access to the female and male toilet.

Lighting levels are bright.

Staff do not receive disability awareness training.

Documents are not available in Braille.

Documents are not available in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are not Text Relay aware.

Children are welcomed at the venue.