Disabled Access Guide for National Trust Uppark

The venue is situated outside the centre of the town or city.

The venue is not on a road with a steep gradient.

This venue does have its own car park.

There are 6 designated parking bay(s) within the car park.

The nearest designated bay is 150m (164yd) from the main accessible entrance.

The car park surface is loose chippings.

The car park does not have a height restriction barrier.

This venue does have its own car park.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

The patron does not have to cross a road.

The car park is 150m from the venue's entrance.

The convenient dropoff point is located near the ticket office

There is not level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 130cm (4ft 3in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located at the entrance steps.

The ramp or slope is easy.

The ramp or slope is permanent.

The width of the ramp or slope is 116cm (3ft 9in).

There are steps to access this area/service.

There are 2 steps to the area/service.

The lighting levels at the steps are bright.

The steps are not clearly marked.

The steps are medium.

The steps do not have handrails.

The reception desk is 5m (16ft 4in) from the front entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

Lighting levels are bright.

There is not a hearing assistance system.

There is level access to the service.

There is not a hearing assistance system.

The lighting levels are low.

Wheelchair access to the restaurant from the house is up a gentle sloping path and across a lawn.

The floors which are accessible by stairs are B-G-1.

There are 15+ steps between floors.

The lighting level is bright.

The steps are not clearly marked.

The steps are medium height.

The steps do have handrails.

The steps have a handrail on both sides.

There is not a landing.

The services on the floors which are not accessible are the first floor exhibit room. However, this room is only open 1 day a month.

There is a lift for public use.

The lift is located in the staircase hall.

The lift is a standard lift.

The floors which are accessible by this lift are B-G.

The lift is 30m (33yd) from the accessible entrance.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 0.9m x 1.18m (2ft 11in x 3ft 10in).

There is not a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does not have an audible announcer.

The lighting level in the lift is bright.

The lift does not have Braille markings.

The lift does not have tactile markings.

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

Features and dimensions of adapted toilets

Position of fixtures in adapted toilets

Colour contrast and lighting in adapted toilets

There are baby changing facilities in the adapted toilet.

Additional adapted toilets now located in the car park and in the shop.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located in the basement.

Inside the venue, there is not level access to the female toilet.

Lighting levels are bright.

Access to Standard Male Toilets

The male toilets are located in the basement.

Inside the venue, there is level access to the male toilet.

Lighting levels are bright.

Baby Change Facilities

Baby change facilities are not located within the standard toilet.

Once inside, there is not level access to the service.

Full table service is available.

There is ample room for a wheelchair user to manoeuvre.

No tables are permanently fixed.

No chairs are permanently fixed.

The distance between the floor and the lowest dining table is 71cm (2ft 3in) cm.

Menus are hand held.

Menus are not available in Braille.

Menus are not available in large print.

Menus are not clearly written.

Menus are not presented in contrasting colours.

The type of food served here is hot and cold meals and snacks.

There is a ramp or slope to access this area/service.

The ramp or slope is located at the door from the lawn.

The ramp or slope is moderate.

The ramp or slope is permanent.

The width of the ramp or slope is 115cm (3ft 9in).

There is a ramp or slope to access this area/service.

The ramp or slope is located between the tables and the servery.

The ramp or slope is easy.

The ramp or slope is permanent.

The width of the ramp or slope is 115cm (3ft 9in).

Exhibits can not be audio described.

Tactile signage for exhibits is available.

There is not a hearing assistance system.

Concessions are available.

There is a wheelchair to borrow.

To borrow the wheelchair at the ticket office and the Main House.

Staff do receive disability awareness training.

Documents can be requested in Braille.

Documents can be requested in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service cannot be requested.

Plastic cups are available.

Plastic cutlery is available.

Drinking straws are available on request.

Staff are trained to take TypeTalk calls.

Opening times vary according to time of year and facility visited. Please call 01730 825415 for details.