Local access information
across the country
National Skills Academy Financial Services
St Andrews House
St Andrews Street
Norwich
Norfolk
NR2 4TP
Tel: 01603 773500
Fax: 01603 773747
Email: information@ccn.ac.uk
Web: http://www.ccn.ac.uk
Email us about this Venue
Introduction
Services/facilities within the building include : Classrooms, the refectory and conferencing and meeting facilities.
Related link The National Skills Academy.
Location
The venue is situated within the centre of the city.
This venue is situated in Norwich.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Norwich.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is free for all users.
The car park is at the back of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 5 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.3m x 4.5m (10ft 9in x 14ft 9in).
The nearest designated bay is 37m (40yd) from the main entrance.
The furthest designated bay is 48m (52yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is tarmac.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
Outside Access (Main Entrance)
This information is for the entrance located on St Andrews Street.
There is not level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 160cm (5ft 2in) wide.
No Level Access (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
There are steps to access this area/service.
The steps are located in front of the entrance.
There are 4 steps to the area/service.
The steps are not clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on the right going up.
The ramp is used to bypass the steps.
Reception
The reception desk is 3m (9ft 10in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is high.
The desk does not have a lowered section.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
Inside Access
There is level access to the service.
There is a hearing assistance system.
The system is a portable loop.
Staff are trained to use the hearing assistance system.
The lighting levels are adjustable.
Motorised scooters are allowed in public parts of the venue.
Customers cannot charge scooters or wheelchairs at the venue.
The photographs show one of the classrooms and one of the conference rooms available.
Other Floors
The floors which are accessible by stairs are B-G-1-2-3.
There are 15+ steps between floors.
The lighting level is bright.
The steps are clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on the left side going up.
There is a landing.
Lift
There is a lift for public use.
The lift is located off the foyer area.
The lift is a standard lift.
The floors which are accessible by this lift are B-G-1-2-3.
The lift is 7m (22ft 11in) from the main entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.1m x 1.4m (3ft 7in x 4ft 7in).
The clear door width is 80cm.
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is bright.
The lift does not have Braille markings.
The lift does have tactile markings.
Restaurant / Bar (Refectory)
The following information is for the refectory.
Once inside, there is level access to the service.
Full table service is not available.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
There is not a lowered section at the service counter.
There is ample room for a wheelchair user to manoeuvre.
No tables are permanently fixed.
No chairs are permanently fixed.
All chairs have armrests.
The nearest table is 2m (6ft 6in) from the refectory entrance.
The distance between the floor and the lowest dining table is 74cm (2ft 5in) cm.
The distance between the floor and the highest dining table is 74cm (2ft 5in) cm.
Menus are hand held.
The type of food served here is hot and cold snacks.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 13m (14yd) from the main entrance.
The adapted toilet is located at the rear of the foyer area.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens inwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 85cm (2ft 9in).
The door is heavy.
The dimensions of the adapted toilet are 175cm x 210cm (5ft 8in x 6ft 10in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 105cm (3ft 5in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 45cm (1ft 5in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is a towel dispenser.
The towel dispenser can be reached from seated on the toilet.
The towel dispenser is not placed higher than 100cm.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is placed higher than 100cm.
The toilet roll holder is 110cm (3ft 7in) high.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is fair.
The contrast between the drop down rails and wall is fair.
The contrast between the walls and floor is good.
Lighting levels are bright.
There are additional adapted toilets available located on the 1st and 2nd floors.
Adapted Shower
Adapted shower facilities are available.
The showers are located on the basement level.
There is an adjustable shower head.
There are handrails.
There is a flip down seat.
The height of the seat is 40cm (1ft 3in).
Other facilities available are an emergency alarm.
There is level access to the services from the shower facilities.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located at the rear of the foyer area.
The female and male toilets are 14m (15yd) from the main entrance.
Inside the venue, there is level access to the female and male toilet.
Lighting levels are bright.
There are additional standard toilets located on all other floors.
Additional Information
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are Type Talk aware.
There is a motorised evacuation chair available, stored on the 3rd floor.
