You are on Location. Skip to the next section.

Location

You are on Opening Times. Skip to the next section.

Opening Times

• Opening times for the venue vary according to bookings/events taking place.

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• Comments View
  • Box office times: Monday - Friday 9:00 - 17:00.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located to the right of the Main Entrance.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 370cm x 470cm (12ft 2in x 15ft 5in).
  • The nearest Blue Badge bay is 20m (21yd 2ft) from the Main Accessible Entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Percy Lane). Skip to the next section.

Outside Access (Percy Lane)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is ramped/sloped or stepped access at this entrance.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 134cm (4ft 5in).
  • There is not an intercom.
  • The main door(s) open(s) automatically (towards you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 95cm from floor level.
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 100cm.
• Ramp/Slope View
  • The ramp/slope is located to the left as you face the entrance doors.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the right going up.
  • The width of the ramp/slope is 170cm (5ft 7in).
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located on the approach to the Main Entrance.
  • There is/are 2 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 17cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
• Comments View
  • There are two push buttons to enter through the main entrance - one is at 85cm, and one is at 95cm.

You are on Outside Access (Walmgate). Skip to the next section.

Outside Access (Walmgate)

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• Entrance View
  • This information is for the entrance located at the rear of the venue.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically (towards you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 95cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 85cm.
• Ramp/Slope View
  • The ramp/slope is located on the approach to the rear entrance.
  • The gradient of the ramp/slope is slight.
• Comments View
  • This entrance is accessed via a gate from Walmgate through the churchyard.
  • The pathway leading to the entrance has some easy slopes.
  • The pathway is paving stones which are uneven in places.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 3m (3yd 10in) from the Percy Lane entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are good.
• There is not a hearing assistance system.

You are on Reception (Bar). Skip to the next section.

Reception (Bar)

• The reception point is located on the left as you enter the building from the Percy Lane entrance.
• The reception point is approximately 6m (6yd 1ft) from the Percy Lane entrance.
• The reception area/desk is clearly visible from the entrance.
• There is step-free access to the reception point.
• There is a clear unobstructed route to the reception point.
• There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
• The reception counter is not placed in front of a background which is patterned.
• The lighting levels at the reception point are good.
• The height of the reception counter is medium height (77cm - 109cm).
• There is sufficient space to write or sign documents on the counter.
• There is not a lowered section of the counter.
• The counter is not staffed.
• There is not a bell to attract attention.
• There is not a hearing assistance system at the reception point.
• The type of flooring in the reception area is tiles.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is infrared.
• Staff are trained to use the system.
• The hearing assistance system was not tested at the time of the survey.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

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• Comments View
  • Venue does also have a portable hearing assistance system.
  • There is a hearing loop in the theatre/auditorium.

You are on Theatre (Auditorium). Skip to the next section.

Theatre (Auditorium)

• There are designated spaces for wheelchair users.
• Wheelchairs are left with you.
• This venue does not provide audio described performances.
• There is a hearing assistance system.
• The hearing assistance system is infrared.
• Staff are trained to use the hearing assistance system.
• A deposit is not required for the hearing assistance system.
• There is not a wheelchair to borrow.
• Concessions are available.
• Assistance dogs are allowed in the auditorium.

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• Comments View
  • The accessible toilet is 1m from the foyer.
  • The accessible toilet is 5m from the auditorium.
  • Designated spaces can be made available anywhere in the auditorium. Prior notice is required.

You are on Accessible Toilet (Main Foyer). Skip to the next section.

Accessible Toilet (Main Foyer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 5m (5yd 1ft) from the Percy Lane entrance.
  • The accessible toilet is located to the left as you enter.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 145cm x 180cm (4ft 9in x 5ft 11in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and open waste paper bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is not a toilet roll holder.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the Accessible Toilet.
  • The height of the baby change table once extended is 92cm (3ft).

You are on Accessible Toilet (Musician's Area). Skip to the next section.

Accessible Toilet (Musician's Area)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 10m (10yd 2ft) from the theatre/auditorium entrance.
  • This accessible toilet is located in the musician's area.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 145cm x 180cm (4ft 9in x 5ft 11in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 85cm (2ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and open waste paper bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is not a toilet roll holder.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located in the foyer.
  • The female toilet(s) is/are approximately 10m (10yd 2ft) from the Percy Lane entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels in the female toilets are good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located in the foyer.
  • The male toilet(s) is/are approximately 5m (5yd 1ft) from the accessible entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels in the male toilets are good.
• Comments View
  • There is a second set of doors to each of the standard toilets.

You are on Additional Info. Skip to the next section.

Additional Info

• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located outside the venue.

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• Comments View
  • The Box Office telephone number is: 01904 658 338.
  • The fire exit from the Theatre now has a portable ramp.

You are on York City Centre Access Information. Skip to the next section.

York City Centre Access Information

• Please click here for city centre access information
• Please click here for more information about Blue Badge parking locations in York.

You are on User Reviews. Skip to the next section.

User Reviews

• Check out reviews of this venue from disabled people on Euan’s Guide, the disabled access review website (opens new tab).