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Disabled Access Guide for Museum of Liverpool
Pier Head
Liverpool Waterfront
Liverpool
Merseyside
L3 1DG
Tel: 0151 478 4545
Web: http://www.liverpoolmuseums.org.uk/mol
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Opening Times
| Day | Opening Times |
|---|---|
| Monday | 10:00 - 17:00 |
| Tuesday | 10:00 - 17:00 |
| Wednesday | 10:00 - 17:00 |
| Thursday | 10:00 - 17:00 |
| Friday | 10:00 - 17:00 |
| Saturday | 10:00 - 17:00 |
| Sunday | 10:00 - 17:00 |
Location
The venue is situated within the centre of the city.
This venue is situated in Liverpool.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is James Street.
There is not a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is not free for all users.
Parking is free for Blue Badge holders.
The car park is at the front of the venue.
The car park type is open air/surface.
There are 6 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.6m x 5.8m (11ft 9in x 19ft ).
The nearest designated bay is 15m (16yd) from the main entrance.
The furthest designated bay is 30m (33yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user unaided.
The car park surface is cobbled.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
Disabled parking spaces need to be booked in advance.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the building.
There is level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 194cm (6ft 4in) wide.
There is a second set of doors.
The doors open automatically.
The doors are double width.
The door opening is 194cm (6ft 4in) wide.
Reception
The reception desk is 3m (9ft 10in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is low.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
Inside Access
There is level access to the service.
This venue does play background music.
Music is played depending on exhibits.
The lighting levels are varied.
Motorised scooters are allowed in public parts of the venue.
Museum
Exhibits can be audio described.
The availability of Braille signage depends on the exhibition.
The availability of tactile signage depends on the exhibition.
Touch tours are available.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
A deposit is not required for the hearing system.
There is a wheelchair to borrow.
To borrow the wheelchair please contact reception.
All videos have BSL and Subtitles available.
Some of the exhibits have hearing loops fitted.
Restaurant / Bar
The following information is for the cafe.
Once inside, there is level access to the service.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
There is not a lowered section at the service counter.
There is ample room for a wheelchair user to manoeuvre.
No tables are permanently fixed.
No chairs are permanently fixed.
No chairs have armrests.
The nearest table is 2m (6ft 6in) from the main entrance.
The distance between the floor and the lowest dining table is 71cm (2ft 3in).
The distance between the floor and the highest dining table is 71cm (2ft 3in).
Menus are wall only.
Menus are clearly written.
Menus are presented in contrasting colours.
Other Floors
The floors which are accessible by stairs are G-1-2.
There are 15+ steps between floors.
The lighting level is bright.
The steps are clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift
There is a lift for public use.
The lift is located after the reception.
The lift is a standard lift.
The floors which are accessible by this lift are G-1-2.
The lift is 12m (13yd) from the main entrance.
The dimensions of the lift are 1.5m x 1.8m (4ft 11in x 5ft 10in).
The clear door width is 110cm.
There are not separate entry and exit doors in the lift.
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is bright.
The lift does have Braille markings.
The lift does have tactile markings.
Changing Places
Location and access
The facility is located on the ground floor.
The facility is 10m (11yd) from the main entrance.
There is level access to the facility.
Dimensions and features
You do need a key for the facility.
It is a radar key.
The key can be obtained from a member of staff.
The dimensions of the facility are 218cm x 350cm (7ft 1in x 11ft 5in).
The facility changing bench height is adjustable.
The facility changing bench is wall mounted.
The length of the bench is 180cm (5ft 10in).
The facility hoist is powered overhead.
The overhead hoist covers all areas in the cubicle.
The sling is attached to the hoist by hook.
The facility toilet is corner.
The transfer space on the left as you face the toilet is 240cm (7ft 10in).
The transfer space on the right as you face the toilet is 60cm (1ft 11in).
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
Drop down rails are provided.
As you face the toilet the drop down rails are on both sides.
The type of sink is adjustable.
Wall mounted hand rails are available at the sink.
As you face the sink rails are available on both sides.
Disposal facilities are available.
A privacy screen is available.
Wide tear off paper roll is available.
The facility has a non slip floor.
A functioning emergency alarm is available.
Accessible Toilet (Ground Floor)
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is not for the sole use of disabled people.
There is no additional signage on or near the toilet door.
The accessible toilet is 15m (16yd) from the main entrance.
The accessible toilet is located at the rear of the ground floor in the standard toilets.
There is level access to the accessible toilet.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is not required for the accessible toilet.
The door opens outwards.
The door is locked by a locking handle.
The width of the accessible toilet door is 68cm (2ft 2in).
The door is light.
The dimensions of the accessible toilet are 156cm x 210cm (5ft 1in x 6ft 10in).
Floor manoeuvring space is clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 89cm (2ft 11in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are not available in the cubicle.
There is not a coat hook.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are mirrors in the accessible toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 47cm (1ft 6in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are bright.
Accessible Toilet (Waterfront Cafe)
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
There is pictorial signage on or near the toilet door.
The accessible toilet is 10m (11yd) from the main entrance.
The accessible toilet is located at the side of the cafe.
There is level access to the accessible toilet.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is not required for the accessible toilet.
The door opens outwards.
The door is locked by a locking handle.
The width of the accessible toilet door is 86cm (2ft 9in).
The door is light.
The dimensions of the accessible toilet are 135cm x 230cm (4ft 5in x 7ft 6in).
Floor manoeuvring space is clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 60cm (1ft 11in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are mirrors in the accessible toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 45cm (1ft 5in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 110cm (3ft 7in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are bright.
Accessible Toilet (First Floor Railway Exhibition)
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The accessible toilet is 15m (16yd) from the lift.
The accessible toilet is located next to the railway area.
There is level access to the accessible toilet.
This is by lift.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is not required for the accessible toilet.
The door opens outwards.
The door is locked by a locking handle.
The width of the accessible toilet door is 87cm (2ft 10in).
The door is light.
The dimensions of the accessible toilet are 170cm x 200cm (5ft 6in x 6ft 6in).
Floor manoeuvring space is clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 90cm (2ft 11in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is within 120cm (3ft 11in) from floor level.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are mirrors in the accessible toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 45cm (1ft 5in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 110cm (3ft 7in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are bright.
There is a similar adapted toilet with the lateral transfer space on the left next to this toilet.
There is also similar adapted toilets in education room 3 and in the history detectives area.
Accessible Toilet (Second Floor)
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is not for the sole use of disabled people.
There is Braille signage on or near the toilet door.
There is tactile signage on or near the toilet door.
There is pictorial signage on or near the toilet door.
The accessible toilet is 10m (11yd) from the lift.
The accessible toilet is located on the landing of the second floor.
There is level access to the accessible toilet.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is not required for the accessible toilet.
The door opens outwards.
The door is locked by a locking handle.
The width of the accessible toilet door is 85cm (2ft 9in).
The door is light.
The dimensions of the accessible toilet are 210cm x 250cm (6ft 10in x 8ft 2in).
Floor manoeuvring space is clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 185cm (6ft ).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are not available in the cubicle.
There is not a coat hook.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the accessible toilet.
There are mirrors in the accessible toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 45cm (1ft 5in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 110cm (3ft 7in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are bright.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located are located on all floors.
Inside the venue, there is level access to the female and male toilet.
Lighting levels are bright.
The standard toilets on the second floor and in the Waterfront Cafe have grab rails.
Additional Information
Staff do receive disability awareness / equality training.
Documents can be requested in Braille.
Documents can be requested in large print.
A member of staff trained in BSL skills is generally on duty.
Staff are trained to BSL level (unknown at time of research).
Staff are not Text Relay aware.
