Disabled Access Guide for Mr Whittome Dental Surgery

This surgery is located on the first floor of the building.

The venue is situated within the centre of the town.

This venue is situated in Orpington.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Orpington.

There is a bus stop within 150m (164yds) of the venue.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are not available.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 70cm (2ft 3in) wide.

There are steps to access this area/service.

The steps are located in front of the entrance and just beyond the entrance.

There are 15+ steps to the area/service.

The steps are not clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on the right going up.

The desk is 2m (6ft 6in) from the stairs.

The reception desk is high.

The desk does not have a lowered section.

The desk is generally staffed.

Lighting levels are medium.

There is not a touchscreen.

There is not a prescription box.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

There is level access once inside the venue.

There is not a hearing assistance system.

This venue does play background music.

Music is played in some parts of the venue.

The lighting levels are varied.

The type of flooring in walkways and corridors is carpet.

There is a waiting room / area.

The waiting room / area is 1m (3ft 3in) from the stairs.

There are not doors into the waiting room / area.

The type of flooring is carpet.

No chairs are permanently fixed.

No tables are permanently fixed.

No chairs have armrests.

Announcements are in person.

Lighting levels are medium.

The room does not have background music playing.

There is no television.

There is space for an assistance dog to rest.

There are no vending machines.

There is a children's play area.

There are 2 consultation / treatment rooms available.

The room surveyed was No. 1.

The consultation / treatment room is 5m (16ft 4in) from the stairs.

The type of flooring is carpet and vinyl.

There is a chair.

The chair is adjustable.

All chairs have armrests.

All chairs are permanently fixed.

A hoist is not available.

Lighting levels are bright.

The room does have background music playing.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Unisex Toilets

The unisex toilet is located opposite reception.

The unisex toilets are 5m (16ft 4in) from the stairs.

Lighting levels are medium.

Baby Change Facilities

Baby change facilities are not located within the venue.

Staff do receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service can be requested.

Staff are not Text Relay aware.