Disabled Access Guide for Mobile and Home Library Service

This is a mobile service with no fixed location.

Please contact The Mobile and Home Library Service for details of the mobile vans timetable and stops.

This information is for the entrance located at the side of the van.

There is not level access to the service.

The main doors open by sliding.

The doors are single width.

The doors are heavy.

The door opening is 76cm (2ft 5in) wide.

There are steps to access this area/service.

The steps are located directly in front of the entrance.

There are 4 steps to the area/service.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The handrails are on both sides.

The reception desk is 1m (3ft 3in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

The desk does not have a lowered section.

Lighting levels are medium.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

There is level access to the service.

The lighting levels are medium.

Motorised scooters are allowed in public parts of the venue.

Customers cannot charge scooters or wheelchairs at the venue.

There is a lift for public use.

The lift is located at the rear of the van.

The lift is a platform lift.

The platform lift accesses a small level change.

The lift is 76m (83yd) from the 136.

Staff do need to be notified for use of the lift.

The dimensions of the lift are 0.76m x 1.36m (2ft 5in x 4ft 5in).

The clear door width is 84cm.

This library does not house a regular supply of books in Braille.

This library does house a regular supply of books in large print.

This library does house a regular supply of books on tape or disc.

There is an ordering service.

It takes approximately 7-21 days to process an order.

The library does not have computers with accessible software.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Staff do receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Children are welcomed at the venue.