Disabled Access Guide for Mile End Park Leisure Centre

The venue is situated outside the centre of the town or city.

This venue is situated in Mile End.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Canary Wharf.

This venue does have its own car park.

There are 3 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 4.1m x 2.5m (13ft 5in x 8ft 2in).

The nearest designated bay is 8m (26ft 2in) from the main accessible entrance.

The car park surface is tarmac.

The car park does not have a height restriction barrier.

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 180cm (5ft 10in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located leading from the car park to the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

The automatic doors slide open.

The reception desk is 8m (26ft 2in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

Lighting levels are bright.

There is not a hearing assistance system.

The reception desk has a lowered section.

There is level access to the service.

There is a hearing assistance system.

The system is a fixed loop.

This venue does play background music.

The lighting levels are bright.

The centre has level access throughout, except for 2 steps into the spa pool and some up to the seating for the pool viewing gallery.

Background music is only played in the gym.

There are turnstiles and a 94 cm wide gate to access the centre from reception.

Some of the gym equipment is enhanced through colour contrast.

There are no tactile surfaces, buttons/dials are flush and equipment is placed close together.

The Centre welcomes friends/ carers to attend sessions to provide support and entrance fees are waivered.

No tables are permanently fixed.

No chairs are permanently fixed.

The distance between the floor and the lowest dining table is 71cm (2ft 3in).

There is ample room for a wheelchair user to manoeuvre.

There are vending machines available.

There is a wet side chair available.

There is a hoist for wheelchair users to access the water.

The hoist is manual.

There are not steps into the swimming pool.

There is a ladder type entrance into the water.

The ladder does not have handrails.

The hoist is located in the main pool.

The teaching pool has a movable floor, which can be raised and lowered to give level access to this pool.

There is also an adapted changing room on the dry side, leading to the Main Hall.

All the main changing areas also have adapted shower cubicles, and all the showers have level access.

The photo is of the adapted changing room on the wet side, leading to the pool.

The depth indicator in the swimming pool is clear and visible.

Pools have non-slip contrasting steps.

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

Features and dimensions of adapted toilets

Position of fixtures in adapted toilets

Colour contrast and lighting in adapted toilets

The details here are for the adapted toilet within the male standard toilets.

There is an identical adapted toilet in the standard ladies toilets.

There are also adapted toilets in both the wet and dry changing areas, and the adapted changing rooms.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located in the corridor leading to the main hall.

The female toilets are 40m (44yd) from the accessible entrance.

Inside the venue, there is level access to the female toilet.

Lighting levels are bright.

Access to Standard Male Toilets

The male toilets are located in the corridor leading to the main hall.

The male toilets are 40m (44yd) from the accessible entrance.

Inside the venue, there is level access to the male toilet.

Lighting levels are bright.

Baby Change Facilities

Baby change facilities are not located within the standard toilet.

The doors to the standard toilets open inwards.

There are adapted changing rooms available.

The adapted changing room is 35m (38yd) from the main entrance.

The adapted changing room is 25m (27yd) from the swimming pool.

Staff do receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service cannot be requested.

There is a soft play area for children.

The Crèche has a soft play area, and a soft play area is set up in the Main Hall on Tuesday afternoons and Thursday mornings.

Information about the centre is available in Braille and audio and can also be provided in different languages.

Membership, timetables and price list are also available in alternative formats but on request only, due to regular programme changes.

Assistance dogs can be left in the manager's office.

Staff can offer additional support if new members require an extended induction with orientating themselves around the centre.

Pool side staff are available in swimming areas at all times.

Organised training sessions are available to users that have either a sensory, physical or learning disability.

These sessions are managed by Marianne Sharp at the Tower Project on Monday mornings and Wednesday evenings during term time only.

Please phone the centre for further information as these times could change.