Disabled Access Guide for Maxivise Eyecare Centre

The venue is situated outside the centre of the town.

This venue is situated in Penge.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Penge East.

There is a bus stop within 150m (164yds) of the venue.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are available.

The dimensions of the on street marked Blue Badge parking bays are 2.3m x 4.8m (7ft 6in x 15ft 8in).

On street Blue Badge parking is located outside the venue.

Clearly signed and/or standard on street marked bays are available.

The dimensions of the standard marked parking bays are 2.3m x 4.8m (7ft 6in x 15ft 8in).

Standard marked parking bays are located along the High Street.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 90cm (2ft 11in) wide.

There is a second set of doors.

The doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 90cm (2ft 11in) wide.

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 1 steps to the area/service.

The steps are not clearly marked.

The steps are shallow.

The steps do not have handrails.

The desk is 5m (16ft 4in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk does not have a lowered section.

The desk is generally staffed.

Lighting levels are bright.

There is not a hearing assistance system.

There is not a bell to attract attention.

There is not sufficient space to write or sign documents on the counter.

There is not level access once inside the venue.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

The type of flooring in walkways and corridors is carpet and vinyl.

There is a waiting room / area.

The waiting room / area is 7m (22ft 11in) from the reception.

There is not level access into the waiting room / area.

There are not doors into the waiting room / area.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

No chairs are permanently fixed.

All chairs have armrests.

Announcements are in person.

Lighting levels are bright.

There is no television.

There is not space for an assistance dog to rest.

There are no vending machines.

There is no children's play area.

There are 1 consultation / treatment rooms available.

The consultation / treatment room is 6m (19ft 8in) from the reception.

There is not level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 75cm (2ft 5in) wide.

The type of flooring is carpet.

There is room for a wheelchair user to manoeuvre.

There is a chair.

The chair is adjustable.

All chairs have armrests.

All chairs are permanently fixed.

All tables are permanently fixed.

Lighting levels are medium.

There are steps to access this area/service.

The steps are located leading to the service(s) .

There are 2 steps to the area/service.

The lighting levels at the steps are bright.

The steps are not clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

There is also a split ramp available for patients.

Each ramp measures 30cm across.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Staff do not receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are not Text Relay aware.