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Disabled Access Guide for Mandela
Newcastle College
Rye Hill Campus
Scotswood Road
Newcastle upon Tyne
NE4 7SA
Tel: 0191 200 4000
Fax: 0191 200 4517
Textphone: 0191 272 3304
Email: enquiries@ncl-coll.ac.uk
Web: http://www.newcastlecollege.co.uk
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Introduction
Services/facilities within the building include Level 1 - 3D Design and Workshops, Ceramics, IT Workshops, Foundation Graphics Level 2 - Reception, Illustration and Animation, Graphic Design, Exhibition Hall, Multimedia Design, Photography, Advertising Design Level 3 - Basic Skills Workshop, Coffee Shop, Fashion Design, Foundation New Media, Spatial Design, Art and Design, Screen Printing, Textiles, Art Library.
Location
The venue is situated within the centre of the city.
This venue is situated in Newcastle.
The venue is on a road with a steep gradient.
The nearest mainline Railway Station is Newcastle Central.
There is a bus stop within 150m (164yds) of the venue.
The nearest underground station is Newcastle Central.
Opening Times (Mandela Building)
| Day | Opening Times |
|---|---|
| Monday | 07:00 - 21:00 |
| Tuesday | 07:00 - 21:00 |
| Wednesday | 07:00 - 21:00 |
| Thursday | 07:00 - 21:00 |
| Friday | 07:00 - 21:00 |
| Saturday | Closed |
| Sunday | Closed |
Parking
This venue does have its own car park.
Parking is free for all users.
The car park is at the front of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 4 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.6m x 6m (11ft 9in x 19ft 8in).
The nearest designated bay is 13m (14yd) from the main entrance.
The furthest designated bay is 18m (20yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is block paving.
There is a dropped kerb/non stepped access from the car park to the venue.
The dropped kerb does have tactile paving.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
Outside Access (Main Entrance)
This information is for the entrance located near to the car park.
There is level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 156cm (5ft 1in) wide.
This entrance gives access to level 2.
Inside Access
There is level access to the service.
There is a hearing assistance system.
The system is a portable loop.
Staff are trained to use the hearing assistance system.
This venue does not play background music.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
Customers cannot charge scooters or wheelchairs at the venue.
Other Floors
The floors which are accessible by stairs are 1-2-3.
There are 15+ steps between floors.
The lighting level is bright.
The steps are clearly marked.
The steps are deep.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift
There is a lift for public use.
The lift is located towards the rear of the building.
The lift is a standard lift.
The floors which are accessible by this lift are 1-2-3.
The lift is 60m (65yd) from the main entrance.
The dimensions of the lift are 1.05m x 2.1m (3ft 5in x 6ft 10in).
The clear door width is 106cm.
There are not separate entry and exit doors in the lift.
There is a mirror to aid reversing out of the lift.
The lift does not have a visual floor indicator.
The lift does not have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is bright.
The lift does have Braille markings.
The lift does have tactile markings.
Outside Access (School of Art and Design and Admin Reception)
This information is for the entrance located on level 3.
There is level access to the service.
Level access is via lift.
The main doors open towards you (pull).
The doors are single width.
The doors are permanently held open.
The door opening is 70cm (2ft 3in) wide.
There is a second set of doors.
The doors open towards you (pull).
The doors are single width.
The doors are heavy.
The door opening is 75cm (2ft 5in) wide.
Reception (Level 3 - School of Art and Design and Admin)
The reception desk is 45m (49yd) from the lift.
There is level access to reception from the entrance.
The reception desk is high.
The desk does not have a lowered section.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a portable loop.
Staff are trained to use the hearing system.
Opening Times (Mandela Coffee Shop)
| Day | Opening Times |
|---|---|
| Monday | 08:15 - 15:30 |
| Tuesday | 08:15 - 15:30 |
| Wednesday | 08:15 - 15:30 |
| Thursday | 08:15 - 15:30 |
| Friday | 08:15 - 13:30 |
| Saturday | Closed |
| Sunday | Closed |
Restaurant / Bar (Level 3 - Mandela Coffee Shop)
The following information is for the cafe.
Once inside, there is level access to the service.
Full table service is not available.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
There is a lowered section at the service counter.
There is ample room for a wheelchair user to manoeuvre.
No tables are permanently fixed.
No chairs are permanently fixed.
No chairs have armrests.
The nearest table is 8m (26ft 2in) from the lift.
The distance between the floor and the lowest dining table is 67cm (2ft 2in) cm.
The distance between the floor and the highest dining table is 67cm (2ft 2in) cm.
The type of food served here is hot and cold snacks as displayed.
Opening Times (Art Library)
| Day | Opening Times |
|---|---|
| Monday | 08:30 - 17:00 |
| Tuesday | 09:15 - 17:00 |
| Wednesday | 08:30 - 17:00 |
| Thursday | 08:30 - 17:00 |
| Friday | 08:30 - 16:30 |
| Saturday | Closed |
| Sunday | Closed |
Reception (Level 3 - Art Library)
The reception desk is 50m (55yd) from the lift.
There is level access to reception from the entrance.
The reception desk is low.
Lighting levels are bright.
There is not a hearing assistance system.
Library (Level 3 - Art Library )
This library does not house a regular supply of books in Braille.
This library does not house a regular supply of books in large print.
This library does not house a regular supply of books on tape or disc.
There is an ordering service.
It takes approximately 1 days to process an order.
The library does not have computers with accessible software.
Auxiliary aids are not available for computer users.
Changing Places
Location and access
The facility is located on level 3.
The facility is 30m (33yd) from the lift.
There is level access to the facility.
Dimensions and features
You do not need a key for the facility.
The dimensions of the facility are 280cm x 400cm (9ft 2in x 13ft 1in).
The facility changing bench height is adjustable.
The facility changing bench is free standing.
The length of the bench is 180cm (5ft 10in).
The facility hoist is powered overhead.
The overhead hoist covers all areas in the cubicle.
The sling is attached to the hoist by hook and loop.
The facility toilet is corner.
The transfer space on the left as you face the toilet is 150cm (4ft 11in).
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
Drop down rails are provided.
As you face the toilet the drop down rails are on the left.
The type of sink is fixed.
Wall mounted hand rails are available at the sink.
As you face the sink rails are available on both sides.
Disposal facilities are available.
A privacy screen is not available.
Wide tear off paper roll is not available.
The facility has a non slip floor.
A functioning emergency alarm is available.
It is not a push button style alarm.
Adapted Toilet (Adapted Changing Facility)
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is Braille signage on or near the toilet door.
There is tactile signage on or near the toilet door.
There is pictorial signage on or near the toilet door.
The adapted toilet is 30m (33yd) from the lift.
The adapted toilet is located in the adapted changing facility.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens inwards.
The door is locked by a locking handle.
The width of the adapted toilet door is 88cm (2ft 10in).
The door is heavy.
The dimensions of the adapted toilet are 280cm x 400cm (9ft 2in x 13ft 1in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 150cm (4ft 11in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is a functional emergency alarm available.
It is not a push button style of alarm.
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is a shelf within the adapted toilet.
The shelf is not higher than 100cm (3ft 3in).
There are mirrors in the adapted toilet.
The height of the toilet seat above floor level is 49cm (1ft 7in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is placed higher than 100cm.
The hand dryer is 118cm (3ft 10in) high.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is placed higher than 100cm.
The toilet roll holder is 104cm (3ft 4in) high.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is fair.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is fair.
The contrast between the walls and floor is good.
Lighting levels are bright.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located in the foyer on level 2.
The female and male toilets are 12m (13yd) from the main entrance.
Inside the venue, there is level access to the female and male toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are not located within the venue.
Additional standard toilets are available on levels 1 and 3.
Additional Information
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are Text Relay aware.
Plastic cups are available.
Plastic cutlery is available.
Drinking straws are available on request.
