The venue is situated outside the centre of the town or city.
This venue is situated in Old Malden.
The venue is not on a road with a steep gradient.
This venue does have its own car park.
There is 1 designated parking bay within the car park.
The dimensions of the designated parking bay(s) are 3.5m x 4m (11ft 5in x 13ft 1in).
The nearest designated bay is 10m (11yd) from the main accessible entrance.
The car park surface is tarmac.
The car park does not have a height restriction barrier.
There is level access to the service.
The main doors open (no doors).
The reception desk is 8m (26ft 2in) from the front entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
There are 2 platform(s) at this station.
The station is not staffed.
There is not an office to obtain help.
The train companies operating from within this station are Southwest Trains.
There is not a taxi rank.
Shops and services within the station include self service ticket machines.
Announcements on platforms are both audio and visual.
This station is unmanned.
This information is for platform(s) 1-2.
The platform(s) accessed by steps only is/are 1-2.
Documents can be requested in Braille.
Documents can be requested in large print.
There are help points fitted with induction loops situated on both platforms.
The ticket office is open Monday to Friday 06.30 - 11.00 & Saturday 09.00 - 13.00.