Disabled Access Guide for Lotus Pharmacy

The venue is situated outside the centre of the town.

This venue is situated in Beckenham.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Elmers End.

There is a bus stop within 150m (164yds) of the venue.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are available.

The dimensions of the on street marked Blue Badge parking bays are 2m x 6m (6ft 6in x 19ft 8in).

On street Blue Badge parking is located in front of the venue.

Clearly signed and/or standard on street marked bays are available.

The dimensions of the standard marked parking bays are 2m x 5.8m (6ft 6in x 19ft ).

Standard marked parking bays are located in front of the venue.

There is not a designated drop off point.

This information is for the entrance located at the front of the venue.

There is not level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 89cm (2ft 11in) wide.

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 1 steps to the area/service.

The steps are clearly marked.

The steps are shallow.

The steps do not have handrails.

The counter is 6m (19ft 8in) from the main entrance.

There is level access from the entrance.

There is not a prescription box.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

The height of the counter is medium.

There is not a lowered section.

Lighting levels are medium.

There is level access once inside the venue.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

The type of flooring in walkways and corridors is carpet.

There are 1 consultation / treatment rooms available.

The consultation / treatment room is 7m (22ft 11in) from the main entrance.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open towards you (pull).

The doors are single width.

The doors are heavy.

The door opening is 77cm (2ft 6in) wide.

The type of flooring is carpet.

There is not room for a wheelchair user to manoeuvre.

There is a chair.

No chairs have armrests.

No chairs are permanently fixed.

All tables are permanently fixed.

Lighting levels are bright.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Staff do receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are not Text Relay aware.