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Disabled Access Guide for London Marylebone Station
Melcombe Place
London
NW1 6JJ
Tel: 0845 600 5156
Fax: 01296 332126
Web: http://www.nationalrail.co.uk
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Opening Times
| Day | Opening Times |
|---|---|
| Monday | 05:00 - 00:45 |
| Tuesday | 05:00 - 00:45 |
| Wednesday | 05:00 - 00:45 |
| Thursday | 05:00 - 00:45 |
| Friday | 05:00 - 00:45 |
| Saturday | 05:00 - 00:45 |
| Sunday | 06:30 - 00:45 |
Location
The venue is situated within the centre of the town or city.
This venue is situated in London.
The venue is not on a road with a steep gradient.
Parking
This venue does not have its own car park.
On street marked Blue Badge bays are not available.
Outside Access (Main Entrance)
There is not level access to the service.
The main doors open (no doors).
The door opening is 500cm (16ft 4in) wide.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading to the concourse from the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
The width of the ramp or slope is 500cm (16ft 4in).
Outside Access (Harewood Avenue Entrance)
There is level access to the service.
The main doors open (no doors).
The door opening is 260cm (8ft 6in) wide.
The surface immediately beyond the entrance is cobbled and uneven.
Reception (Ticket Office)
The reception desk is 35m (38yd) from the front entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
The Ticket Office is located at the opposite side of the concourse to the main/accessible entrance.
It is immediately to the left of the security barriers which give access to the platforms.
The opening times of the Ticket Office are 06.30 - 22.00 Monday to Saturday and
07.30 - 22.30 on Sunday.
Reception (Information Desk)
The reception desk is 25m (27yd) from the front entrance.
There is level access to reception from the entrance.
The reception desk is low.
Lighting levels are bright.
There is not a hearing assistance system.
The Information Desk is located at the midway point of the right hand side of the concourse as you enter from the main/accessible entrance.
The opening times of the Information Desk are 12.00 - 20.00 Monday to Sunday.
Inside Access (Station Concourse)
There is level access to the service.
The lighting levels are bright.
Train Station
There are 6 platform(s) at this station.
The station is staffed.
There are generally 6 member(s) of staff on duty.
There is an office to obtain help.
This office is located the Information Desk on the concourse.
There is a taxi rank.
The taxi rank is located in Melcombe Place.
The taxi rank is 25m (27yd) from the accessible entrance.
Announcements on platforms are both audio and visual.
Platforms 1 to 6 are accessible to a wheelchair user.
The taxi rank is located immediately to the right as you exit from the main/accessible entrance.
Platform
This information is for platform(s) 1-6.
The platform(s) which has/have level access is/are 1-6.
It is necessary to pass through security barriers for access to the platforms.
The width of the gap between the barriers is 90cm.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is not for the sole use of disabled people.
The accessible toilet is 25m (27yd) from the accessible entrance.
The accessible toilet is located in the standard female toilet.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is required for the accessible toilet.
The key is a radar key.
The key can be obtained from the toilet attendant or information desk.
The door opens outwards.
The door is locked by a locking handle.
The dimensions of the accessible toilet are 145cm x 190cm (4ft 9in x 6ft 2in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 90cm (2ft 11in).
The tap type is lever.
There is not a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are not mirrors in the accessible toilet.
The height of the toilet seat above floor level is 43cm (1ft 4in).
There is a hand dryer.
The hand dryer is placed higher than 100cm.
The hand dryer is 120cm (3ft 11in) high.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink is placed higher than 74cm.
The sink is 76cm (2ft 5in) high.
Colour contrast and lighting in accessible toilets
The contrast between the walls and floor is fair.
Lighting levels are bright.
Wall mounted and drop down rails are available.
There are baby changing facilities in the adapted toilet.
The toilets are accessed by turning immediately to the left as you enter the concourse from the main/accessible entrance.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located to the left of the concourse.
The female and male toilets are 25m (27yd) from the accessible entrance.
Inside the venue, there is level access to the female and male toilet.
Lighting levels are bright.
Additional Information
Staff do receive disability awareness / equality training.
Documents can be requested in Braille.
Documents can be requested in large print.
Staff are Text Relay aware.
Manual wheelchairs are available on request.
For further information please enquire at the Information Desk.
