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Organisation Picture 1



London Canal Museum

Wheelchair AssistanceMobility Impaired WalkerSeat AvailableWC AdaptedWC step free accessAssistance DogHearing SystemConducting of BusinessParking Grade 1
Venue Image Venue Image
Address:
12-13 New Wharf Road
London
N1 9RT

Tel: 020 7713 0836
Fax: 020 7689 6679

Email: info@canalmuseum.org.uk

Web: http://www.canalmuseum.org.uk

Email us about this Venue

Opening Times

DayOpening Times
MondayClosed
Tuesday10:00 - 16:30
Wednesday10:00 - 16:30
Thursday10:00 - 16:30
Friday10:00 - 16:30
Saturday10:00 - 16:30
Sunday10:00 - 16:30

The museum is closed on Mondays except for Bank Holiday Mondays.

The museum is also open until 19:30 on the first Thursday of every month.

Location

The venue is situated within the centre of the city.

This venue is situated in London.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is London Kings Cross.

The nearest underground station is Kings Cross.

Parking

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This venue does not have its own car park.

There is a car park for public use within 200m (approx).

The name of the car park is Crinan Street Car Park.

The car park is located on Crinan Street.

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are not available.

There is not a designated drop off point.

Blue Badge holders can also park on the single yellow line outside the entrance to the museum.

Outside Access (Main Entrance)

Outside Access Image

This information is for the entrance located on New Wharf Road.

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 127cm (4ft 2in) wide.

No Level Access (Main Entrance)

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There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

The ramp has a cobbled surface.

Reception

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The reception desk is 5m (16ft 4in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

The desk has a lowered section.

Lighting levels are medium.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

Inside Access

Inside Access Image Inside Access Image

There is level access to the service.

This venue does not play background music.

The lighting levels are low.

Motorised scooters are allowed in public parts of the venue.

Customers cannot charge scooters or wheelchairs at the venue.

Museum

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Exhibits can be audio described.

Tactile signage for exhibits is available.

Braille signage for exhibits is available.

Touch tours are available.

The availability of touch tours depends on the exhibition.

Video tours are available.

There is a wheelchair to borrow.

To borrow the wheelchair ask at reception.

A comprehensive audio tour for visually impaired visitors is available at no extra charge.

Video and computer interactive exhibits are provided with subtitles.

The audio listening points around the museum have tactile and Braille signage to aid visitors with visual impairments.

Most displays which are at a height that may be inaccessible to wheelchair users have transcripts of the text at an accessible height.

Some items in the museum are available to handle, if requested in advance.

Other Floors

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The floors which are accessible by stairs are G-1.

There are 15+ steps between floors.

The lighting level is medium.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

There is also a flight of 9 deep, clearly marked steps with handrails both sides, at the rear of the museum accessing floors G-UG, shown in photograph 2.

Lift (No. 1)

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There is a lift for public use.

The lift is located at the rear of the musum.

The lift is a platform lift.

The floors which are accessible by this lift are G-UG.

The lift is 20m (22yd) from the main entrance.

Staff do need to be notified for use of the lift.

The dimensions of the lift are 0.87m x 1.4m (2ft 10in x 4ft 7in).

The clear door width is 138cm.

There are separate entry and exit doors in the lift.

The controls for the lift are within reach for a wheelchair user.

The lighting level in the lift is medium.

The lift does not have Braille markings.

The lift does not have tactile markings.

Lift (No. 2)

Lift Image Lift Image

There is a lift for public use.

The lift is located to the left as you exit lift 1.

The lift is a platform lift.

The floors which are accessible by this lift are UG-1.

The lift is 12m (13yd) from the lift 1.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 0.92m x 1.42m (3ft x 4ft 7in).

The clear door width is 108cm.

There are not separate entry and exit doors in the lift.

The controls for the lift are within reach for a wheelchair user.

The lighting level in the lift is medium.

The lift does not have Braille markings.

The lift does not have tactile markings.

The lift has a tactile sign on the outside.

No Level Access (The Coronis)

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There is a ramp or slope to access this area/service.

The ramp or slope is located just behind the reception desk.

The ramp or slope is moderate.

The ramp or slope is permanent.

The ramp leads up to the Coronis Narrow Boat exhibit.

Most of the exhibit is cramped and may not be accessible to visitors with mobility impairments, so a virtual tour of the boat is available at the top of the ramp.

No Level Access (Access to the Canal)

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There is a ramp or slope to access this area/service.

The ramp or slope is located outside, at the rear of the Upper Ground floor.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

This ramp leads down to the canal at the rear of the museum, and has a handrail on the right hand side going up.

There is also a push pad operated automatic door, 109 cm wide, leading out to the ramp.

Adapted Toilet

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There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

The adapted toilet is 4m (13ft 1in) from the accessible entrance.

The adapted toilet is located opposite the reception desk.

There is level access to the adapted toilet.

Features and dimensions of adapted toilets

This is a unisex toilet.

A key is not required for the adapted toilet.

The door opens outwards.

The dimensions of the adapted toilet are 146cm x 175cm (4ft 9in x 5ft 8in).

Floor manoeuvring space is clear in the adapted toilet.

There is a lateral transfer space.

As you face the toilet pan the transfer space is on the left.

There is a dropdown rail on the transfer side.

There is not a flush on the transfer side.

The tap type is lever.

There is a mixer tap.

There is not a functional emergency alarm available.

It is out of reach (higher than 10cm (4in) from floor).

Disposal facilities are not available in the cubicle.

Position of fixtures in adapted toilets

Wall mounted rails are available.

As you face the toilet the wall mounted grab rails are on both sides.

There is not a shelf within the adapted toilet.

There are mirrors in the adapted toilet.

Mirrors are placed at a lower level or at an angle for ease of use.

There is a hand dryer.

The hand dryer cannot be reached from seated on the toilet.

The hand dryer is not placed higher than 100cm.

There is a toilet roll holder.

The toilet roll holder is not placed higher than 100cm.

There is a sink.

The sink can be reached from seated on the toilet.

The sink is not placed higher than 74cm.

Colour contrast and lighting in adapted toilets

The contrast between the internal door and wall is poor.

The contrast between the external door and wall is poor.

The contrast between the grab rails and wall is poor.

The contrast between the drop down rails and wall is poor.

The contrast between the walls and floor is good.

Lighting levels are bright.

Baby Change Facilities

Baby change facilities are located within the standard toilet.

The baby change facilities are located in the adapted toilet.

The height of the baby change table once extended is 93cm (3ft ).

Standard Toilet

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Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female and Male Toilets

The female and male toilets are located on the 1st floor.

The female and male toilets are 17m (18yd) from the lift 2.

Inside the venue, there is level access to the female and male toilet.

This is by lift.

Lighting levels are bright.

Additional Information

Staff do not receive disability awareness training.

Documents are not available in Braille.

Documents are not available in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service cannot be requested.

Staff are not Type Talk aware.

Children are welcomed at the venue.