Disabled Access Guide for Lloyds Pharmacy

The venue is situated outside the centre of the area.

This venue is situated in Mottingham.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Mottingham.

There is not a bus stop within 150m (164yds) of the venue.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are available.

Standard marked parking bays are located on Beaconsfield Road.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 166cm (5ft 5in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

There is not a level landing at the top of the ramp.

The counter is 11m (12yd) from the main entrance.

There is level access from the entrance.

There is not a prescription box.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

The height of the counter is medium.

There is not a lowered section.

There is a hearing assistance system available.

The type of system is fixed loop.

Staff are trained to use the hearing assistance system.

Lighting levels are bright.

There is level access once inside the venue.

This venue does play background music.

Music is played in some parts of the venue.

The lighting levels are varied.

Motorised scooters are allowed in public parts of the venue.

The type of flooring in walkways and corridors is vinyl.

There are 3 consultation / treatment rooms available.

The room surveyed was the Main Consultation Room.

The consultation / treatment room is 14m (15yd) from the main entrance.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 85cm (2ft 9in) wide.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

There is a chair.

The chair is not adjustable.

No chairs have armrests.

No chairs are permanently fixed.

A hoist is not available.

The room does not have background music playing.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Staff do not receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service can be requested.

Staff are not Text Relay aware.