Local access information
across the country
Disabled Access Guide for Lisson Grove Health Centre
Gateforth Street
London
NW8 8EG
Tel: 020 7563 6100 / 7232213
Fax: 020 7723 4961
Email us about this Venue
Find more venues in NHS Westminster
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 08:30 - 13:00 |
| Sunday | Closed |
Location
The venue is situated within the centre of the city.
This venue is situated in London.
The nearest mainline Railway Station is Marylebone.
There is a bus stop within 150m (164yds) of the venue.
The nearest underground station is Marylebone.
Parking
This venue does not have its own car park.
There is a car park for public use within 200m (approx).
The name of the car park is Church Street NCP.
The car park is located on Penfold Street.
On street marked Blue Badge bays are not available.
Clearly signed and/or standard on street marked bays are available.
The dimensions of the standard marked parking bays are 1.6m x 4.5m (5ft 2in x 14ft 9in).
Standard marked parking bays are located on Church Street.
There is not a designated drop off point.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the building.
There is not level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 145cm (4ft 9in) wide.
There is a second set of doors.
The doors open automatically.
The doors are double width.
The door opening is 110cm (3ft 7in) wide.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope bypasses the steps.
The ramp or slope is located in front of the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
There are steps to access this area/service.
The steps are located in front of the entrance.
There are 10 steps to the area/service.
The steps are not clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on the right going up.
Reception
The desk is 3m (9ft 10in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk has a lowered section.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
There is not a touchscreen.
There is not a prescription box.
There is not a bell to attract attention.
There is sufficient space to write or sign documents on the counter.
Inside Access
There is level access once inside the venue.
This venue does not play background music.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
Customers cannot charge scooters or wheelchairs at the venue.
Route finding signage is available.
The type of flooring in walkways and corridors is vinyl.
Waiting Room / Area
There is a waiting room / area.
The waiting room / area is 1m (3ft 3in) from the reception.
There is level access into the waiting room / area.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
All chairs are permanently fixed.
Some chairs have armrests.
Announcements are in person.
Information in other languages and formats is available on request.
Lighting levels are bright.
The room does not have background music playing.
There is no television.
There is space for an assistance dog to rest.
There are no vending machines.
There is no children's play area.
Consultation / Treatment Room (Doctors Rooms)
There are 13 consultation / treatment rooms available.
The room surveyed was No. 3.
The consultation / treatment room is 18m (20yd) from the main entrance.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 76cm (2ft 5in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is a bed/couch.
The bed/couch is adjustable.
There is a chair.
The chair is adjustable.
All chairs have armrests.
No chairs are permanently fixed.
No tables are permanently fixed.
A hoist is not available.
Lighting levels are bright.
The room does not have background music playing.
A flashing alarm is not available.
A vibrating alarm is not available.
Consultation / Treatment Room (Podiatry)
The consultation / treatment room is 11m (12yd) from the main entrance.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 76cm (2ft 5in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is a chair.
The chair is adjustable.
All chairs have armrests.
No chairs are permanently fixed.
No tables are permanently fixed.
A hoist is not available.
Lighting levels are bright.
The room does not have background music playing.
A flashing alarm is not available.
A vibrating alarm is not available.
Consultation / Treatment Room (Dentists)
There are 13 consultation / treatment rooms available.
The room surveyed was No. 1.
The consultation / treatment room is 7m (22ft 11in) from the reception.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 75cm (2ft 5in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is a chair.
The chair is adjustable.
All chairs have armrests.
All chairs are permanently fixed.
No tables are permanently fixed.
A hoist is not available.
Lighting levels are bright.
The room does not have background music playing.
A flashing alarm is not available.
A vibrating alarm is not available.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 20m (22yd) from the waiting room.
The adapted toilet is located towards the rear of the venue.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 88cm (2ft 10in).
The door is light.
The dimensions of the adapted toilet are 178cm x 178cm (5ft 10in x 5ft 10in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 79cm (2ft 7in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is twist/turn.
There is not a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted toilets
Wall mounted rails are not available.
There is a shelf within the adapted toilet.
The shelf is not higher than 100cm (3ft 3in).
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 52cm (1ft 8in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is not placed higher than 100cm.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is placed higher than 74cm.
The sink is 84cm (2ft 9in) high.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is poor.
The contrast between the external door and wall is fair.
The contrast between the drop down rails and wall is fair.
The contrast between the walls and floor is good.
Lighting levels are medium.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are not available.
Additional Information
Staff do receive disability awareness training.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are Text Relay aware.
Children are welcomed at the venue.
