Disabled Access Guide for Link Bridge Entrance From Old Hospital

The link bridge connects the Old and New Queen Elizabeth Hospitals at level 2.

The venue is situated outside the centre of the city.

This venue is situated in Edgbaston.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is University.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is not free for all users.

Parking is free for Blue Badge holders.

The car park is at the back of the venue.

The car park type is multi-storey.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 10+ designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3.7m x 5.45m (12ft 1in x 17ft 10in).

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are slopes/ramps.

The car park surface is tarmac.

There is a dropped kerb/non stepped access from the car park to the venue.

The dropped kerb does have tactile paving.

The patron does have to cross a road.

The road is generally busy.

The car park does have a height restriction barrier.

The maximum height is 2.1m (6ft 10in).

On street marked Blue Badge bays are available.

The dimensions of the on street marked Blue Badge parking bays are 3.4m x 3.9m (11ft 1in x 12ft 9in).

On street Blue Badge parking is located by Hospital Drive to the side of the west entrance.

There is not a designated drop off point.

The nearest designated on street Blue Badge bay is 40m from the West Entrance.

The furthest designated on street Blue Badge bay is 52m from the West Entrance.

This information is for the entrance located underneath the link bridge.

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 126cm (4ft 1in) wide.

There is a second set of doors.

The doors open automatically.

The doors are double width.

The door opening is 145cm (4ft 9in) wide.

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 1 steps to the area/service.

The steps are not clearly marked.

The steps are shallow.

There is a lift for public use.

The lift is located off the main corridor in Blue Zone.

The lift is a standard lift.

The floors which are accessible by this lift are G-UG-1-2.

The lift is 28m (30yd) from the west entrance.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 1.68m x 2.6m (5ft 6in x 8ft 6in).

The clear door width is 129cm.

There are separate entry and exit doors in the lift.

The lift does have a visual floor indicator.

The lift does have an audible announcer.

The controls for the lift are within reach for a wheelchair user.

The lighting level in the lift is bright.

The lift does not have Braille markings.

The lift does have tactile markings.

There is a ramp or slope to access this area/service.

The ramp or slope is easy.

The ramp or slope is permanent.

There is level access once inside the venue.

The lighting levels are bright.

The type of flooring in walkways and corridors is vinyl.

This information is for the entrance located at the end on the link bridge.

There is level access to the service.

Level access is via lift.

The main doors open both ways.

The doors are double width.

The doors are permanently held open.

The door opening is 160cm (5ft 2in) wide.

There is a second set of doors.

The doors open towards you (pull).

The doors are double width.

The doors are permanently held open.

The door opening is 170cm (5ft 6in) wide.

Disability awareness training can be provided for staff.

The most commonly produced documents can be provided in other formats.

Documents in Braille can be requested.

Documents in large print can be requested.

Documents in different languages can be requested.

Registered assistance dogs are welcomed.

Assistance dogs are allowed in most areas of the hospital.

Areas with a high risk from infection, such as intensive care and wards, should be contacted in advance before accessing with assistance dogs.

BSL interpreters can be provided on request.

Language interpreters can be provided by the venue on request.

Languages available include Gujerati, Punjabi/Pahari (Potwari) and Urdu.

Switchboard staff are Text Relay aware.

Help with luggage is generally available for inpatients.

The mobility aids available include mobile hoists, ceiling track hoists, wheelchairs, tri wheel walkers, shower chairs, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.

To obtain mobility aids please contact a nurse/doctor.

Portable hearing loops can be provided on request.

There are volunteers in the atrium who can provide help and assistance.

3D touchscreens with CGI are located in the atrium and lift lobby which show waymarked routes to all departments.

To request a language or BSL interpreter, an appointment needs to be booked in advance with the Patient Advice and Liaison Service (PALS).

This can be done by contacting the PALS department by phone: 0121 371 3280 or email: PALS@uhb.nhs.uk.